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Hi-Line Autohaus

(1,081 reviews)
Visit Hi-Line Autohaus
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(877) 822-8199 (877) 822-8199

Reviews

(1,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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2009 BMW 750IL

I saw the vehicle on cars.Com spoke to Eric on Friday purchased the car on Monday. The transaction was super smooth and professional start to finish. In and out under an hour. Shout out to the whole staff. Form Columbia SC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people to work with

My salesperson, Erick was a pleasure to work with, and a great communicator. Erick made the buying experience very easy and simple. After purchasing the car, I met with Rob in finance. Rob explained each and every page that I had to sign, leaving no questions unanswered. If your in the market for a hi end used vehicle, your first and last stop should be Hi-Line Garage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Visited this car dealership based on a conversation with Eric Cover...what a pleasant experience at a car dealership....rarely experienced these days......Eric and Joe helped us decide on the right car and we bought it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasure to work with

My salesperson, Erick was a pleasure to work with. He is a great communicator and knows his product very well. Erick made the buying experience very simple and easy. After purchasing the car, I met with Rob in finance. Rob explained each and every page that required my signature, leaving no questions unanswered. Anyone looking for a high end used car, should go to Hi-Line Garage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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highly recommended.

Erick was a pleasure to deal with. Great communicator. Very forthright and made the buying experience very pleasant. Rob in finance was very also a pleasure to deal with. He knows what he’s doing and explained every single page that I signed. I highly recommend Hi-Line Garage. They make you feel like family. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Outstanding

Purnell and Hi-Line Garage were very professional and a real pleasure doing business with. No high pressure atmosphere like you experience at other dealers. They give you a chance to be alone so you can make what is an important decision. Very friendly environment. We'll be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

Joe was great from start to finish he made this a pleasant and exciting experience ..it was a smooth process and I was only there for a short period of time before I got in my new G50 ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

From my first contact with Hi-Line I was impressed with their attentiveness and attention to detail. I felt they were honest and they followed up with me to be sure I was completely satisfied. The entire staff was welcoming and polite, not just the salesman. A very pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best deals around the Charlotte area.

Hi-Line has a great selection of lightly used cars and they can beat dealership prices easily. Before I went to Hi-line I had stopped by a dealership and although they were nice, the prices had no comparison. The sales person Brian made it easy fro me to start and finish negotiations. I know of another three friends that had been there before and they were always satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

This was my second time purchasing a vehicle from Hi-Line Garage. My salesperson was Eric. The customer service was great! I plan to return again next time my family is in the market for a new car. Thank you for a good experience Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.