Reviews
Great prices and wonderful service
I spent a week looking for a specific model car online. I looked at a 250 mile radius from Winston Salem, and Hi Line had 2 of that model and both were priced better than anything else. I ended up with a car that was a year newer than I hoped for with fewer miles for the price I had i originally hoped for. The sales process was easy, everyone was helpful. I would recommend starting here if you are looking for a late model luxury car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional Service!
I recently visited Hi-Line Garage with the intention of "Just Looking" at C-Class and E-Class Mercedes. I must say I was very impressed from the moment I sat foot on Hi-Line's car lot until the moment I drove off the lot in my beautiful Mercedes! Kudos to Purnell Wood for greeting us with a big warm smile and patience of a Saint. This experience was different from any other dealerships I had previously visited where no one wouldn't even come out to greet you or ask if they could help you. Oh well, their loss somebody else's gain. Purnell was very professional, informative and made the process of purchasing a car the easiest I have ever experienced. He definitely went the extra mile and I will suggest my family and friends go to Hi-Line Garage and ask for Purnell. Again thanks . I'm truly enjoying my RIDE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic buying experience
I worked with Bryan Armbruster at Hi-Line Garage. I cannot speak highly enough of his customer focus, professionalism and knowledge. It was an absolute pleasure doing business with him. I would absolutely recommend Hi-Line Garage to anyone in the luxury pre-owned market.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
My experience with Hi Line was great! Jaja Mallory was very attentive and friendly when it came to finding the right car that suited me. ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercedes Benz
I had an excellent experience buying my 2014 Mercedes Benz E350 from High Line Garage. I wanted a black car at first and they only had a dark grey one so it took me 3 days thinking until I finalized the deal but the sales person Purnell Wood took all his time to to answer my questions coming in on his day off and staying passed closing time until I was happy with my decision. He never pressured me and I felt after going to Car Max to see what they had to offer I got a much better deal at Hugh Line Garsge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Ken
First of all, the cars and the people are superior. We recently drove from Winston Salem to Charlotte to see and review a Mercedes. I was impressed with the customer service. No high pressure sales. Just come in try it and if you like it, let's make it happen. We had our 4 year old with us and Ken was almost like an uncle to him. Affordable and very smooth overall experience. I would recommend this place to anyone who is looking for a nice luxury vehicle. Thanks Ken @ HiLine Garage!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Excellent car buy experience, sales man(Eric) was the reason I purchased my car. Pricing is excellent and no pressure in buying a car, if you need a car this is the place to go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome experience!
My experience at Hi-Line was awesome! Matt and the crew made my car purchase a pleasant experience! From finding the best rate for financing my auto loan to being patient with my indecisiveness, this team is surely unbeatable. Visit Hi-line today for your next luxury car purchase. You won't regret it. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service!
I had an excellent car buying experience with Judy @ Hi-Line. She was very attentive to my desires and provided great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Top Notch Dealership!
One of the best experiences I have ever had at any dealership, and I have dealt with a lot of them! Ken is truly professional and even though we didn't buy the car we looked at, I am keeping in touch so that when we are ready, Ken will be the first one we call!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car