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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Excellent Customer Service!

I had an excellent car buying experience with Judy @ Hi-Line. She was very attentive to my desires and provided great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top Notch Dealership!

One of the best experiences I have ever had at any dealership, and I have dealt with a lot of them! Ken is truly professional and even though we didn't buy the car we looked at, I am keeping in touch so that when we are ready, Ken will be the first one we call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Perfect experience!

Purnell was very informative and helpful with everything! This was my first experience buying from a dealership and I couldn't have found a better salesmen. He found me the perfect car right in my price range!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Satisfied Customet

Judy Parker provided consistent solid customer service from the time I showed interest in an a car. She kept in contact and assured me the process would be smooth. I came for an Acura and left in BMW! There was no pressure from Judy at all. In fact she stayed over a considerable amount of time after the office closed waiting for me to make up my mind. I would recommend Hi-Line garage to anyone looking for a great deal with customer service that's above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service!

Judy Parker provided consistent solid customer service from the time I showed interest in an a car. She kept in contact and assured me the process would be smooth. I came for an Acura and left in BMW! There was no pressure from Judy at all. In fact she stayed over a considerable amount of time after the office closed waiting for me to make up my mind. I would recommend Hi-Line garage to anyone looking for a great deal with customer service that's above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Top tier service

This is a great place if you are looking for a used luxury vehicle at a fair price. Ask for JaJa Mallory for world class service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome find, would definitely return!!

I had a great experience working with HiLine Garage. They offered the most competitive prices and had great customer service. Working with Bryan, I didn't feel pressured to buy a car like I had at other car dealerships. He was professional and wanted to make sure I got what I really wanted from my car. I highly recommend this place, especially if you want to skip the negotiation part and get a great deal offered from the start.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Best Experience Ever!!!!

After coming to Hi-Line and working with Purnell Wood on my new car, I now have a whole different outlook at purchasing a used vehicle. He made me feel like I was important. This was the best experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying a car has never been so easy!

Bryan Armbruster was a pleasure to work with - no high pressure and very helpful. Follow up was great. Decided to buy the car and they had me in/out in 40 minutes during my lunch break. I just had the car inspected by my mechanic and it came through with flying colors. I can definitely recommend this dealership to anyone - the experience was perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Such a great experience!

Everyone knows car shopping can be a complete hassle, JaJa Mallory and the staff at Hi-Line Garage provided me the best car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.