Reviews
Fantastic customer service
Did an excellent job with the work I needed done to the truck. Customer service was outstanding. Your service advisor, Dennis McGee was first rate and most important friendly and knowledgeable. Enjoyed our conversation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Seamless
Seamless experience, consultant new what my concerns were and gave me viable options for correction. Best of all, I didn’t have to come back, everything was taken care of in one visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Found what I was looking for
Honest and knowledgeable salesman. Also no pressure to purchase vehicle. Also salesman was very courteous and very patient. Would recommend others to go there before making a final decision as to where you purchase your vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. The Modern Nissan of Concord Team
Great Service
My experience was excellent. The salesman(Mr. Doug Ford) was very nice, knowledgeable and professional throughout the entire process. I would definitely recommend Modern Nissan to my friends, coworkers, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us, and congratulations on your new vehicle! Doug is an asset to Modern Nissan Of Concord, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. The Modern Nissan of Concord Team
Great service
Fast, friendly and professional service. I did not feel pressured to purchase extra services. I was told what was recommended without the added pressure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Modern Nissan
the staff is courtesy and kept me inform of what was going on and what else they saw that needed to be addressed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facilities, rep was wonderful
My service rep was pleasant and knowledgeable. He advised me of what needed to be done. It was a pleasure working with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everyone was very polite and friendly. The service was done quickly and done very well. Joe was especially excellent! We will definately use him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service. Very thorough. Priced right. Technician explained the entire process to me. The facility was neat and clean. Very friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service/sales team
No hassle and it was a quick easy sale. The salesman (Robert) was professional and worked with exactly what we wanted. Did not try to push anything we didn’t want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experience!