Reviews
Great service
Service reps are friendly and informative. They also made the whole service process quick and easy. They also made recommendations for future services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dakota and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! The Modern Nissan of Concord Team
Great Service.
Always a pleasure to have my car serviced at Modern Nissan in Concord, NC. My service adviser, Heath Culp, is always very friendly, courteous and efficient in everything he does. I always know he will take care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. The Modern Nissan of Concord Team
Great service and clean facility
Easy to make an appointment and get checked in. It didn't take that long and your waiting area is clean and bright.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Margaret. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! The Modern Nissan of Concord Team
Great service
Heath is always a pleasure to work with! He keeps me posted in the process of my services . He always makes sure I am content in my service before leaving the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jill, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Heath does for Modern Nissan Of Concord and our customers. Hope to see you again soon! The Modern Nissan of Concord Team
Awesome personalized service, clean facilities
Personalized service, easy to make the appointment, quick, facilities are clean and comfortable to wait and everyone you encounter is friendly and accomodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Modern Nissan of Concord Team
Great Service
Prompt and fixed the problem. Like being able to make an appointment, leave the car for a little while, then come back and drive off with the problem fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it's time for your next service. The Modern Nissan of Concord Team
Great service
Everyone was following covid health standards. I had an appointment and got in right on time. All went well as usual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Nissan of Concord Team
Fantastic service
Fantastic Service also the facility was clean. I would refer this location to anyone. Keep on providing excellent service and I promise you your business will always get better and better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Henry. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! The Modern Nissan of Concord Team
Great service
Always attentive to my service needs! I always enjoy my time there while waiting for quick service! It’s definitely the kind people there that make a difference for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. The Modern Nissan of Concord Team
Quality Service, Fast Turn Around
John McElhany our Service Advisor always takes great care of us and our vehicle, he has been servicing our truck for many years, we have a 2003.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything John does for Modern Nissan Of Concord and our customers. Hope to see you again soon! The Modern Nissan of Concord Team