Reviews
Nissan of Concord
fast service, very good customer service, nice and clean waiting area. The process was efficient, no excessive talking, super quick and knowledgeable staff . no complaints here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Paul! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Modern Nissan Of Concord again!
Service
Very professional services performed, from conversation with my administrative representative to the technicians that actually provided the ultimate service for my vehicle. Have had service here many times...and I guess boring...and if boring is competent service and repair...well I will take that every day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The ease of going in and coming out with a new car in a matter of hours and the excellent staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathy, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Modern Nissan Of Concord as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care!
Great Service
I have the best service advisor in Mike, he makes customer service first priority and would buy another Nissan from Modern because of him
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
very personalized and Bob was flexible with my work schedule. Out of all the years I have bought cars, this was the best experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change.
Everything and everyone are great!!
Mike Redwine was amazing! From our first phone call about our issue with our car til the very end! He was there to answer every question and help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide an overall positive experience. The Modern Nissan of Concord Team
Awesomeness
Always great customer service always goes above and beyond!! Hassle free. Just let them know what you want they do they best to fit your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and First-rate Facilities
Heath, my Service Manager, always takes good care of me. He really cares that your experience is a good one. First rate operation as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Place for Service
The staff is great. They are informative and Friendly. They always go above and beyond to make sure my visit is nothing short of exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Modern Nissan of Concord Team
Efficient service
It was fast and honest. The service rep answered my questions. I was impressed with the quality of work.great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Nissan of Concord Team