Reviews
Great Service
Extremely friendly, knowledgeable and professional staff. My first visit in the buying process was Modern. I shopped around and ended up coming back to Modern. What l appreciate is the honesty. The price I was quoted was the price when all was said and done. No bait and switch like HENDRICK!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback, Mark. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. The Modern Nissan of Concord Team
Great service, clean
Modern of Concord is so accommodating and friendly! They are great communicators and make sure we understand what is being done to the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. The Modern Nissan of Concord Team
Great service
Service center has always been excellent with customer service from check-in to check-out, informed me of any possible upcoming issues, and completing work per estimated time given.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Modern Nissan of Concord Team
Amazing experience
Started with Landen. He was amazing. Super sweet!! Ended with Robert. So knowledgeable, kind, and helpful. I totaled my car last Monday and NEEDED a vehicle ASAP. Test drove 3 and ended up with a Rogue and it’s amazing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Nissan of Concord Team
Great service and maintain social distance
Delivery ontime , explained properly and maintain hygiene and social distance. Communication is proper while taking car servicing appointment.they pull car data when I bought the car and implemented as per promise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Nissan of Concord Team
Modern Nissan
Attendant was super helpful and very prompt! Made appointment and took vehicle immediately and the service was done very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it's time for your next service. The Modern Nissan of Concord Team
Oil change, tire rotation and MPI service
Associate very courteous, polite, knowledgeable. My car was serviced immediately. I was called pronto to let me know I could pick up my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Nissan of Concord Team
Great Customer Service
My salesperson, Doug Ford, was knowledgeable, friendly, and respectful of my budget requirements. He made the process easier and less stressful.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Modern Nissan of Concord Team
Happy with our Rogue Sport Purchase
Ease in pricing through TrueCar and used Cars.com for all of our research. Spent 1 visit just looking at and comparing the Rogue and Rogue Sport, to see which was a better fit for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Wendy. Please come visit us if you need anything else, be it service or sales. The Modern Nissan of Concord Team
Great sales staff
The salesman was knowledgeable about the Rogue’s and the salesman and GM was helpful to make a deal that we felt was good and satisfying. Everyone was friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Modern Nissan of Concord Team