Reviews
Running an Errand
Great customer service and involved me in the process. They really took extra precautions for the health and safety of the customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Nissan of Concord Team
Nissan of Concord
There is always great service. The staff remembers me and my daughter everytime I come there. I wish they would have the free coffee again. Stupid Covid
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. The Modern Nissan of Concord Team
Great on time service again!
Always polite, thorough, friendly and efficient. I have purchased two new vehicles at Modern and always had my service performed there. Will stick with a winner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Modern Nissan of Concord Team
Great and friendly service
Everyone was extremely friendly and willing to work with us on reaching our monthly payment goals! They took the extra mile to reach out to my wife who was unable to attend and answer all of her questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Modern Nissan of Concord Team
Review
People are friendly. They got me in at the last minute ( my fault) and got the job done fairly quickly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Modern Nissan of Concord Team
Awesome service and clean facilities
Always receive great service from super knowledgeable technicians. I've been coming here for 7 years. I wouldn't go anywhere else for a vehicle or service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Harvey! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Modern Nissan Of Concord again! The Modern Nissan of Concord Team
Service department
The friendliest service people there. Fast and explains everything to you what they found on the car. Didn't pushed for things you don't need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! The Modern Nissan of Concord Team
Great dealership
Mike and Heath are the 2 guys I always deal with for many years now. Always take great care of my needs. Very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Modern Nissan of Concord Team
Great service
Always professional, friendly staff, will lit, convenient wifi, comfortable waiting area, they accommodated my schedule for the service internal. And since I bought my car there, annual inspections are free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Allen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. The Modern Nissan of Concord Team
Great car buying experience
It was a friendly hassle free experience. Javier was very knowledgeable about the product (Nissan) he was selling to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kimberly, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Modern Nissan of Concord Team