Reviews
Heath Culp and the mechanics were amazing.
Heath Culp and the mechanics were amazing. They checked my car, which my daughter is now driving. We were kept informed about what was going on with the car and the solution to it. We inquired about whether it was safe to drive it out of town and we were assured it was fine. He then went on to say that if, at any point, after leaving, we have the problem again, to bring it back in. He DID NOT try to price gauge. We were in and out in less than an hour. For that I am grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Heath, for your wonderful review! We're thrilled to hear that you had an amazing experience with our team at Modern Nissan Of Concord. It's great to know our mechanics kept you informed about your car's condition and provided reassurance about its safety for your daughter's travels. We appreciate your kind words regarding our service and efficiency. We look forward to seeing you again in the future—don't hesitate to reach out if you need anything else! The Modern Nissan of Concord Team
Friendly staff.
Friendly staff. From sales to finance everyone was wonderful! All my questions were answered and I felt all my wants were fulfilled!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that our friendly staff was able to assist you from sales to finance and meet your needs. At Modern Nissan Of Concord, we strive to ensure every customer's questions are answered and their desires fulfilled. We look forward to seeing you again soon! Regards, The Modern Nissan of Concord Team
Jordan was my service agent and he always goes above and
Jordan was my service agent and he always goes above and beyond to make sure that I'm taking care of from beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
At Modern Nissan of Concord, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Modern Nissan of Concord Team
Very friendly atmosphere, the maintenance didn't take
Very friendly atmosphere, the maintenance didn't take long at all, the service was excellent. I almost want to brake something so I can go back. Will recommend you to all my friends. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karl, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. The Modern Nissan of Concord Team
My salesperson was very knowledgeable and took the time
My salesperson was very knowledgeable and took the time to explain things and made sure I understood.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Linda! We're thrilled to hear that you had a great experience with our knowledgeable salesperson at Modern Nissan Of Concord. It's always our goal to ensure that our customers feel informed and comfortable. We appreciate your feedback and look forward to seeing you again soon! Regards, The Modern Nissan of Concord Team
This was truly the most AMAZING car encounter at a
This was truly the most AMAZING car encounter at a dealership that I have ever had. My sales "Team" (Javier and Steve) as well as all the others that made this deal happen was pretty great. This is this first time that I have encountered a car dealership that I did not feel that I was being pressured into buying something. From the first contact via text it was an amazing deal, I worked with all of these guys throughout the day via text. I went to the dealership spent approx 30-45 minutes there and most of the time was my sales guy showing me how to operate the vehicle. It was sitting out front cleaned up and ready to drive off when I arrived. They changed the tags for me they helped me load my stuff into the new Sentra (which wasn't very much) I JUST WANT TO SHOUT OUT TO ALL OF THEM THAT MADE THIS DEAL HAPPEN!! You have one happy camper here...these guys ROCK!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your fantastic review! We're thrilled to hear about your amazing experience at Modern Nissan Of Concord. It’s great to know that Javier and Steve, along with the rest of our team, made the process smooth and pressure-free for you. We're glad you love your new Sentra and appreciate the shout-out! We look forward to welcoming you back for any future needs. Enjoy your new ride! Regards, The Modern Nissan of Concord Team
The service is excellent.
The service is excellent. The Bobby Monte and the rest of the service team is so friendly and informatve
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Modern Nissan Of Concord. Bobby and the service team truly appreciate your kind words and are glad to know they were able to assist you effectively. We look forward to serving you again in the future! The Modern Nissan of Concord Team
I came in for an oil change.
I came in for an oil change. I did have an appt and was in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Teresa, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. The Modern Nissan of Concord Team
Our experiance with the service team at Modern Nissan of
Our experiance with the service team at Modern Nissan of Concord has been simply outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you working with our service department to keep your vehicle in tip-top shape, Wayne. Please don't hesitate to call if we can help with anything at all. The Modern Nissan of Concord Team
Wait time was shorter than expected, even without an
Wait time was shorter than expected, even without an appointment my technician was able to get me in and get it done in an awesome amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We truly appreciate you taking the time to write about your experience at our service department, Dinah. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! The Modern Nissan of Concord Team