Reviews
Staff is friendly and courteous.
Staff is friendly and courteous. Work was completed in a timely fashion. Service advisors are knowledgeable and keep you well informed of services needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The BEST customer service and sales experience ever!
The BEST customer service and sales experience ever! They did everything in the world to help me out of the raw deal Ford left me with. Thanks to Aileen Zuniga, I now have my new Frontier Pro4x and could not be happier!! She has continually sent me messages to make sure I am totally satisfied with my truck since I bought it! She and her management team have brought me back to Nissan and will have my business! Thanks Aileen!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Heat Culp was and always is incredible!
Heat Culp was and always is incredible!! The battery was dead in my wife's 2020 Armada. Heath asked if we could get it there ASAP! Within an hour Heath had the cause diagnosed and the battery replaced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Tech's are always welcoming and helpful.
Service Tech's are always welcoming and helpful. They keep me updated on the status of my Murano's progress.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly greeting upon arrival.
Friendly greeting upon arrival. All services explained with price. Kept updated regarding progress. Professional and ♞ advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wait was not too long & service rep were wonderful-
Wait was not too long & service rep were wonderful- especially Mr Heath Culp. Very professional & was able to help us & answer all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a pleasant experience with each of the Reps that I
I had a pleasant experience with each of the Reps that I worked with. Mike in Service Gil Bracey in Sales Steve in closing & signing my paperwork for my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Nissan Of Concord for your recent purchase! We are thrilled to hear about your positive experience with Mike, Gil, and Steve. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Modern Nissan of Concord Team
People all friendly, and do a good job, best I can
People all friendly, and do a good job, best I can determine. Wait time wasn't good - had an appointment, thinking that was around the time they would do an oil change & tire rotation, but took 2 hours. Why have appointments?
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Deborah. We appreciate your kind words about our friendly staff and service quality. We do appreciate your patience for the extended wait that you encountered. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Modern Nissan of Concord Team
The ease of the purchase.
The ease of the purchase. Gil is a certain asset to your business! He is kind, respectful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Modern Nissan Of Concord and for highlighting Gil's exceptional service! We appreciate your positive feedback about the ease of your purchase and Gil's professionalism. We look forward to assisting you again in the future! The Modern Nissan of Concord Team
Everytime I bring my car here, everyone is so nice!
Everytime I bring my car here, everyone is so nice! My car inspection took no time at all; I always love coming here!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase