Queens Auto Mall of Jamaica

Ask for Jessica, Her customer service is Perfect. She worked with us trying to get a good insurance quote, made sure car was ready for us. Signing contract was easy and fast, Thank You Jessica and Queens Auto Mall for making this Possible

Purchased a car from this dealership and they sold it to someone else without ever returning a call. Managers Ray and Patrick are scam artists and do not even answer nor return phone calls. Trust me, stay far away from the Dealership!

Wow. What a scam. They get GREAT VALUE ratings from CarGurus on their cars, then want 20% more when you get there. I read up on them after wasting my time going there and the same thing is reported over and over again. Beware

Came in with my dad, We met Jessica an Amazing sales person, We are definitely coming back to Queens Auto Mall

Si eres latino y buscas tu primer vehiculo o asesoramiento pregunta por Jesica, Exelente servicio

My family and I visited Queens Auto Mall on 10/8/22 to inquire about car prices and models. Shondell assisted us and was absolutely amazing! He was detailed, honest and professional. My mother kept emphasizing Shondell's multitasking skills while remaining focused on individuals. He articulated the process clearly, and was with me throughout the entire experience . I will recommend Queens Auto Mall and especially Shondell.

PLEASE READ ALL OF THE NEGATIVE REVIEWS FOR THIS DUMP THAT THEY CALL A CAR DEALERSHIP!!!!! THEY ARE ALL TRUE! I went there today to look at a 2019 Infinity QX60. The car was listed for $24,599 with 45k miles. Completely loaded WITH a theater package. I got there and was told that Steve only makes appointments, so I had to see a salesman that was available. After a few minutes we go to look at the car only to realize I was test driving the WRONG CAR! The car that I was driving has less miles (14k) But cost $32k. When I showed the salesman the picture with the VIN number, we went back to the front desk. Only to have them tell me that the car was not even there!! I immediately walked out and the salesman and some dude in a suit ran up behind me. The suit guy offered me gas money and toll reimbursement and then tried to convince me to look at the huge inventory of QX60's that they had. Then suit guy once again tried to talk me into a purchase by asking what I was looking to spend and threw out a number for MY budget.. My answer was "the cost of the car that you don't have." I walked away frustrated. This dealer pulled a bait and switch in a major way. Don't waste your time with these people or dealership!

Atención al 100 en este lugar, Yesica amablemente lidió con nosotros y los imprevistos que se presentaron, les recomiendo preguntar por Yesica para su próxima compra

My dad and I came in looking for a minivan, Yesica showed us the inventory, It’s really nice when to go to a place were they welcome you with open arms, customer service is on point, Yesica 100% recomendable

Muy feliz de conocer a Jessica, una muchacha muy amable. Se las recomiendo con toda confianza