Queens Auto Mall of Jamaica

First time buyer, decided to give this dealership a try and i gotta admit, i have NO regrets!! These guys are fantastic! My guy Will hooked us up !! the process took a while but the wait was worth it. Will was very helpful throughout the entire process excellent person, i highly recommend him. If u got wheels to buy Will's the guy !! lol. Customer service and atmosphere at this dealership is very pleasant. Manager Mike was great to say the least, Gus got us covered with our Insurance, so we good over here. My wife and I left with 2 cars. She left with a CR-V and i took the Bimmer. Check them out today.

Mi Esposo y yo tuvimos el placer de Conocer a Jessica quien nos ayudo en todo momento nunca nos dejos olos y con duda, compramos nuestro primer vehiculo y volveremos acomprar el segndo en el futuro

Dolores was very helpful and had the knowledge about the vehicles her customer service was very good

Amazing Costumer service, we came in looking for a vehicle and finance options Jessica did not just show us Her inventory but made us feel welcomed and gave us everything we needed to get our first car, we are definitely coming back!

Muneer was a great help in helping me get my dream machine he was very accommodating to my needs

They advertise cars for a good price & when you get there they tell you they don’t have that car & try to sell you other ones

Go somewhere else. They are untrustworthy and inefficient. I saw a car posted on cars.com, I called to inquire about it on Monday. They confirmed that the car was there and for sale. They then called me on Tuesday and asked if I wanted to come see it. I said yes and went to see it Wednesday (today). I trekked all the way out to their inconveniently located establishment, only to learn that the vehicle was unavailable because they hadn't secured the title. Why would you post a vehicle for sale if you haven't confirmed that you can sell it? Wasted my time. The owner then asked me what my budget was and proceeded to show me cars $10-20k over it. Waste of time. Go somewhere else.

Big inventory!! we came in today with a car in mind and ended up choosing a different vehicle. Jessica made sure to get us a Great deal !

Muy excelente el servicio de parte de nuestra representante de ventas, te recomendamos que preguntes por Jessica si estas buscando un vehículo y el mejor asesoramiento en tu proceso de compra!

Absolutely worst experience ever. I am shopping for a vehicle that I plan to purchase in the next 2 weeks and when I inquired about the one listed for $29,000 a reasonable amount and aligned with the other dealers with similarly equipped vehicles with the same options and mileage. they told me the vehicle price listed does not include a finance fee of over $7,500. I told them I am paying cash and they said they will sell for cash but I will still have to pay the over 20% finance fee as that is how they make money. They went on to explain they prey on people with poor credit who want to by cars. I appreciate they have to make money here but this is so deceptive I had to post something here.