AutoNation Chrysler Dodge Jeep Ram Katy

The process of buying a new car is always daunting but Auto Nation made the experience as painless as possible. It still takes forever to go through the financing process. The only thing I would change is to have a pre-approved loan before going to purchase a car.

Daughter heading back to college in San Antonio in `16 Jeep Wrangler 25K mi and had an issue as the car was driving weird and anti-lock brake light came on. Stopped at Autonation Jeep ram Katy,Tx dealer. It is 4:00 and asks them to look at it and says it is still under warranty. The rude service man accuses her of not maintaining the car. She says no check the records I take it to a Jeep dealer and have it serviced regularly. He then says the sensor may be bad but if the wires were chewed by a rodent then it will not be covered under warranty and a few other examples of reasons why it may not be covered. Turned out to be a sensor which WAS under warranty but didn?t get the car back until 4:00 the next day. Why be so rude and stress out a poor young college girl. Never go to this dealer. There are many better Jeep dealers

Drove off the lot with the exact car I wanted, with a lower price than I expected. Great help from Rob and Gazi, could not have asked for a better shopping experience.

I had an appointment with a sales rep at 10:00 am and she was a no show. I was very discouraged and was going to leave. The sales manager sent someone to help me but he was ?I was elected to help you?. I told him no thanks. I went out to my car to leave and cane back to the reception desk and there was a very professional young man who helped me and sold me my van.

This is third purchase from this dealer location. Great service and willing to work within my budget.

We did some of the work before I came in to pick up the Jeep, so I was only in the dealership for a couple of hours. So much better than other experiences I've had.

Great experience friendly staff good variety of cars.

I was advised that my service would take approximately 2 hours , which I expected. Service advisor kept me apprised during the process and even let me know about a repair I was unaware of, all of which was completed in less than 2 hours. Marvin in parts was great, finding two items I needed--thanks.

Andres was so pleasant to work with never pushy, took time to understand what we were looking for and what our needs were.

Awesome people I would tell anybody to go there. Very respectful polite people