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(222 reviews)

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Lease renewal

Afte having a bad experience with two Kia dealers nearest to me. I traveled all the way to healey kia from Yonkers to Newburgh and it was worth it. The process was painless and quick. Most importantly what we spoke of over the phone was exactly what they delivered. No last minute change in cost and fees. A good group to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Victor, thank you for providing us with your feedback. We believe honesty is the best policy and we are glad you had a great experience here with our team! Thank you for choosing Healey Brothers Kia!

Worst dealer

I've never had such a bad experience ever. Attempted to purchase a vehicle from this dealer and was treated in such a rude manner because my offer was lower than what he (sales manager) was expecting.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Went in to shop for prices and left with a new car

Went in to get a price and left with a new car. I had did some shopping at other dealers and Healy gave the best price by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! We sincerely appreciate your feedback!

Treated like family

I have been buying and service my cars at healeys for ten years I have nothing but the best service I'm always treated like family I have brought my children and grandchildren there to buy thier cars and they all love the way they are treated mr.Healeys always says his dad told him if you treat your customers like family they'll always come back and I do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Beverly, thank you so much for taking the time to provide us with your review! We strive to provide excellent service and we are happy to know you have always received just that from our team! Thank you for your continued loyalty and thank you for your recommendations. We always enjoy hearing from our happy customers!

Loved my entire experience

It was my first time buying a new car and I wanted a good car. I was worried about feeling taken advantage of. From my first moment meeting with Pete Finkel, I was comforted, felt taken care of and given the information I needed. I never felt taken advantage of or as though they were trying to get me to do or buy anything I didn't want. The Finance Manager Mark helped make sure I had everything I needed and nothing I didn't. I love the car and I loved the entire experience. When my husband buys his new car, it will be a Kia and it will be from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lizz, thank you for your review. We strive to provide excellent service in a stress-free environment and we are very happy to know our team provided you with just that! Thank you for choosing Healey Brothers Kia!

Best experience ever!

I was in need of a reliable good car as soon as possible. My credit is not great but with the sales man Jason Haroz help he got me a great car for a price I could afford. The car is great on gas, was low mileage and is newer than I thought I was able to get. Not to mention everything is in great condition inside out. The staff at this location was also just a pleasure to be around. They really changed my view of how car shopping at dealerships have been for me. Over all experience was wonderful and I will not hesitate to recommend this dealership to my loved ones or even revisit myself for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review; we sincerely appreciate your feedback! We believe honesty is the best policy and we are extremely happy to hear you enjoyed your experience here with our team. Thank you for choosing Healey Brothers and we hope to see you again in the future!

My dealings with Healey Kia

I currently have three (3) Kia's, all from Healey Kia and would not deal with anybody else. I travel over 1 hour to service my vehicles at this dealership because they are top notch. My sales person, Brandon, is great and a real professional. The finance manager, Mark, is a wizard when it comes to the numbers. I also have a chevy suburban from your other dealership. I am always treated with respect and they go out of their way to help you. I have found a great dealership and will continue to deal with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, thank you for your review. We sincerely appreciate your feedback. We always enjoy hearing from our happy customers and we are glad to know you have always had a great experience here with our team! Thank you for your continued loyalty!

Visit to your location on 1/1/17

We felt your staff acted in a professional way and very pleasant to converse with We felt relaxed and not being pressured to make a sale. Every phase explained in detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional and efficient

The personnel in the service address the reasons for the service and know how to be objective and efficient for the service. The sales department is equally as good. Really great franchise dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Customer

With my last car on its last legs, I was in a real bind. Having been to multiple dealerships, I was prepared to be upsold and pressured into something that I couldn't afford. Instead, I was treated like a person, and the sales team worked with me to get into a car that fit my needs (limited funds and a high mileage commute). I am giving the buying process four out of five stars because it was a very lengthy process that was made longer by my sales representative being pulled away multiple times to smooth out a disgruntled customer's concerns. That being said, both my situation and the disgruntled customer's situation was handled with compassion and care. Had I been there at a time where the full sales staff was on the floor, it probably wouldn't have impacted my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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