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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 10:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Great time getting to know the guys at Motorcars from

Great time getting to know the guys at Motorcars from Jacob our salesman to the guys that took us from the hotel to dealership. No complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Leo, Thank you for taking the time to leave positive feedback about your experience with Jacob here at Motorcars! We are happy to hear that you got into an awesome Audi and your process met your expectations. Please don't hesitate to reach out with any other questions, we would be more than happy to assist you. Enjoy your new Audi Leo, we hope to see you on the lot again soon! Thank you, Motorcars

George is a straight forward stand up guy and worked with

George is a straight forward stand up guy and worked with us to accommodate our schedules and exceed our requests

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Damon, Thank you for taking the time to leave positive feedback about your experience with George, Will, and Jack here at Motorcars! We are happy that all your needs were met and you were able to get into a great Cadillac. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new Cadillac Damon and we hope to see you on the lot again soon! Thank you, Motorcars

I was misled, lied to, and some shady activity occurred.

I was misled, lied to, and some shady activity occurred. Very disappointed thought I was dealing with a “Family “ owned business. That is not the way you should treat family or your loyal customers that have several other family members who buy from you. Me and my family have lost faith in your family. Sincerely, Mislead customer who had planned on buying from you again as well as having my son buy from you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Randy was an awesome salesman and worked with me

Randy was an awesome salesman and worked with me extensively to make sure I had a great buying experience. 10/10 would use this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Randy and Simone here at Motorcars! We are happy to hear that you got into a great Audi and all your expectations were met. We look forward to seeing you on the lot again soon. Enjoy your new Audi! Thank you, Motorcars

best used car purchase I've ever made took care of all my

best used car purchase I've ever made took care of all my concerns and problems.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rick Badawi knocked it out of the park!

Rick Badawi knocked it out of the park!! The professionalism, and customer service was excellent.. Rick had me in and out of there in my new ride very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tony, Thank you for taking the time to leave positive feedback about your experience with Rick and John here at Motorcars! We are happy to hear the experience met your expectations for car buying and you got into a great Ford. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new Ford and we hope to see you on the lot again soon Tony! Thank you, Motorcars

George is the man!

George is the man! Thanks again bud, went above and beyond to make it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Brandon, Thank you for taking the time to leave positive feedback about your experience with George at Motorcars! We are happy to hear that he went above and beyond to meet your needs and make sure you drove off the lot satisfied. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

Tire was repaired and rim cracked.

Tire was repaired and rim cracked. I was not informed. Tank was not filled with gas after I was told it would be. Back seat full of crumbs

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rick helped us a ton!

Rick helped us a ton! Great to work with. Hopefully he’s here when we need the next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! Whenever your search is on for a different vehicle, please reach out as I'm betting Rick will still be here! Enjoy your new Toyota and we hope to see you again soon Thank you, Motorcars

Overall very pleasant buying experience.

Overall very pleasant buying experience. No pressure. We were interested in a car that came in the day we were shopping. We tentatively agreed on the price, subject to a comprehensive inspection. Their own inspection turned up a major issue which they corrected and still honored the agreed price. I would highly recommend shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Gerid, Thank you for taking the time to leave positive feedback about your experience with George here at Motorcars! Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Nissan and we hope to see you on the lot again soon! Thank you, Motorcars