Reviews
Deal closed in less than 24 hours!
Deal closed in less than 24 hours! Rick was seamless and very helpful. Definitely will come back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Karenia, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! We are happy to hear that the process went quickly and you were satisfied with your new Mercedes-Benz. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Mercedes and we hope to see you on the lot again soon! Thank you, Motorcars
First it was the friendly service, and being very in tune
First it was the friendly service, and being very in tune to what I wanted and going the extra mile to make sure I got what I wanted. The dealership itself was very inviting and beautiful inside. And even though Marti Aldeco was very busy at the time I patiently waited for her to finish my deal, the whole time she was constantly communicating assuring me that she was on top of things. I’m very happy with my purchase and the service I received. I would definitely recommend and send my friends and family to your dealership. Thank you so much for helping me be able to get my dream car! I’m loving it, thank you for allowing me to be a member of the Motor Cars family!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Marti and Simone here at Motorcars! We are happy to hear that you were treated the way we aim to treat every customer! Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your Cadillac and we look forward to seeing you on the lot again soon! Thank you, Motorcars
This my first time buying my car at a dealership and I
This my first time buying my car at a dealership and I have to say I was very satisfied with the service and friendly people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Rick and Simone here at Motorcars! We aim to provide the best environment for anyone who steps on out lot and we are excited that you got to experience that. Please don't hesitate to reach out with any future questions, we would be more than happy to assist you. Enjoy your new Dodge and we hope to see you on the lot again soon! Thank you, Motorcars
Randy was wonderful to work with.
Randy was wonderful to work with. Seriously. I hate the car buying process, but Randy was different, and I really appreciated his efforts and honesty. I hope I can get all of my future vehicles there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Randy here at Motorcars! We look forward to seeing you for any future vehicle needs you may have. Don't hesitate to reach out if you have any questions, we would be more than happy to assist you! Enjoy your new vehicle and we look forward to seeing you on the lot soon! Thank you, Motorcars
Friendly and knowlegable people to work with on buying a
Friendly and knowlegable people to work with on buying a vehicle. I had to do everything online because I live 180 miles away. They had my perfect vehicle and made the process as easy as possible. Communication was great. Responses to all of my concerns were handled quickly and completely. I definitely recommend buying from them. They go the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for all of your assistance. You are wonderful to work with.
The entire process was fantastic.
The entire process was fantastic. I was able to secure a nice vehicle and felt confident that everything will be great with my new used car. I like that this dealership is professional with a multi-year business history. Also, they have their own service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jack, Thank you for taking the time to leave positive feedback about your experience with Rick and Simone here at Motorcars of Lansing! We are happy to hear that you got into such a great vehicle and were happy with the entire process. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Volvo and we hope to see you on the lot again soon! Thank you, Motorcars
The most disorganized unknowledgable "salesmen" I have
The most disorganized unknowledgable "salesmen" I have ever encountered. I was sold a vehicle that I didnt find out until after the fact was not AWD as listed and verbalized by them that it was. I drove over an hour to get an issue resolved was told the owner would be right out and they let me sit there for over an hour. he said he forgot. I drove another hour to go there again to have said issue fixed and while i was waiting he was legitimately berating one of the employees for not stopping talking to me to tell everyone lunch was there and was pissed everyone had to eat cold food. And they sold me a warranty I couldnt even use. the remotes had dead batteries in them. Theyre so cheap for a reason
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lied about value of my trade In.
Lied about value of my trade In. Do not trust them. Their own personal profit is more important to them.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awesome experience!
Awesome experience! I love the vehicle. George went above and beyond making it super easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon Kaire, Thank you for taking the time to leave positive feedback about your experience with George here at Motorcars. All of our team aims to go above and beyond for each customer on every vehicle purchase! Please let us know if you have any further questions. Enjoy your new Ford and we hope to see you on the lot again soon! Thank you, Motorcars
The customer service I received was absolutely amazing
The customer service I received was absolutely amazing from beginning to end. George was awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lora, Thank you for taking the time to leave a positive 5 star review about your experience with George here at Motorcars. We are happy to hear that you received a high level of customer service and you got into a great Land Rover! Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars