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Motorcarsonline.com Lansing

(879 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Seamless interactions every time!

Seamless interactions every time! Marti knows how to get it done!!!! Recommend to anyone and I will be back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Corey, Thank you for taking the time to leave positive feedback about your experience with Marti and Simone here at Motorcars! It's great to hear that your expectations were met and you got into a great Ford. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Ford and we hope to see you on the lot again soon Corey! Thank you, Motorcars

Rick was actually patient while I got other things taken

Rick was actually patient while I got other things taken care of so I could buy my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! All of our team aims to provide the best car buying process for every customer and we are happy to hear Rick did just that. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Chevrolet and we hope to see you on the lot again soon! Thank you, Motorcars

Excellent selection of cars.

Excellent selection of cars. Randy was awesome! The titling, buyer's order clerk was excellent as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kevin, Thank you for taking the time to leave positive feedback about your experience with Randy and our team here at Motorcars! We are delighted to hear that you were happy with our selection of cars and got into a wonderful BMW. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new BMW Kevin and we hope to see you on the lot again soon! Thank you, Motorcars

She was prompt , professional , and got me what I wanted

She was prompt , professional , and got me what I wanted in a matter of minutes. I recommend her, for your purchase! She rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Thank you for taking the time to leave positive feedback about your experience with Marti here at Motorcars! We are happy to hear that you got into an awesome vehicle and it was one that you wanted. Please reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Land Rover and we hope to see you on the lot again soon! Thank you, Motorcars

Very solid buying experience, and this is coming from a

Very solid buying experience, and this is coming from a car salesman in NY who flew to Michigan to purchase a vehicle. Will be buying here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jack, Thank you for taking the time to leave positive feedback about your experience with our team here at Motorcars! We are very happy to hear that your expectations were met and you got into an awesome Audi RS3. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. We look forward to seeing you on the lot in the future Jack! Enjoy your new RS3! Thank you, Motorcars

Simone was easy to work with and helped find a car I

Simone was easy to work with and helped find a car I loved that worked with my lifestyle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Simone here at Motorcars! We are very happy to hear you got into a great Volkswagen that you love and the process met your expectations. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. We hope to see you on the lot again soon! Thank you, Motorcars

The best place to buy a car please ask for rick he will

The best place to buy a car please ask for rick he will take care of you nice place to buy your car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good Morning, Thank you for taking the time to leave positive feedback about your experience with Rick and Simone here at Motorcars! We are happy to hear your expectations were met and you got into a great GMC! Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new car and we hope to see you on the lot again soon! Thank you, Motorcars

Great service, Jenny in finance was super helpful in

Great service, Jenny in finance was super helpful in finding great lending opportunities for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Juarez, Thank you for taking the time to leave positive feedback about your experience with Jacob, Simone, and Jenny here at Motorcars! We are happy to hear that you were supplied multiple lending opportunities and found one that met your needs. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new Cadillac Juarez, we hope to see you on the lot again soon! Thank you, Motorcars

Rick is the best very professional and he work hard to

Rick is the best very professional and he work hard to give you what you want thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Rick here at Motorcars! We are happy to hear that you got into a great GMC and your expectations were met! If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you. We hope to see you on the lot again soon! Thank you, Motorcars

Great time getting to know the guys at Motorcars from

Great time getting to know the guys at Motorcars from Jacob our salesman to the guys that took us from the hotel to dealership. No complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Leo, Thank you for taking the time to leave positive feedback about your experience with Jacob here at Motorcars! We are happy to hear that you got into an awesome Audi and your process met your expectations. Please don't hesitate to reach out with any other questions, we would be more than happy to assist you. Enjoy your new Audi Leo, we hope to see you on the lot again soon! Thank you, Motorcars