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Motorcarsonline.com Lansing

(879 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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My 3rd car that i got from Marty, Marty was awesome,

My 3rd car that i got from Marty, Marty was awesome, totally recommend her to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Freddy, Thank you for your business here at Motorcars! We are happy to serve you each and every time you are searching for a new vehicle. Please don't hesitate to reach out for anything in the future, we would be more than happy to assist you. We hope to see you on the lot again soon! Thank you, Motorcars

I've bought a lot of cars from a lot of dealers in my

I've bought a lot of cars from a lot of dealers in my life, but Motorcars of Lansing stand heads and shoulders above the rest! The car I got is great and the service I received before, during and after the sale was/is AMAZING!! 5 stars for sure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Charles, Thank you for taking the time to leave positive feedback about your experiences here at Motorcars! We are very happy and grateful for your business. If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

First off i was told a set price on a vehicle and they

First off i was told a set price on a vehicle and they added a bunch of warranties and stuff without even asking me first and then later i find out on the paperwork they charged me way more than was promised for the vehicle before i even went up to look at it they tacked another 1100 extra onto the price they told me which is not right. Then i buy the car and take it to a shop near my area because theres a noise coming from the rear and they said its so rusted they wont even lift it up! So now im stuck with a rusted out car. Dont think ill be goi g back for anything.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was a very good experience, great deals, great customer

Was a very good experience, great deals, great customer service, very helpful. Thank you George and Motorcars! Love my vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Becca, Thank you for taking the time to leave positive feedback about your experience with George and Simone here at Motorcars! We pride ourselves on the best customer service in Michigan and are glad it showed. Please let us know if you have any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you again soon! Thank you, Motorcars

the first person we dealt with when we got there was

the first person we dealt with when we got there was super helpful but we got handed off to a guy that didn’t seem to give a rats behind. I left with a wiper not working, no oil in it after he said he had it serviced. He quit a couple days after I got my vehicle but still horrible customer service I would have rather dealt with the lady when we got there than him. Only reason I’m giving a bad review. I understand being able to take calls and what not but don’t ever act like the person you are selling the car to is not sitting there. It’s rude. Also it’s hard to test drive a vehicle with no gas in it and most dealer ships I have gotten my cars from will fill the tank before I leave the lot…he put 20 in

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drove an hour because the vehicle I was looking for was

Drove an hour because the vehicle I was looking for was priced the best here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Anthony, Thank you for taking the time to leave positive feedback about your experience with George here at Motorcars! We are happy to hear you were able to find the best price and we aim to do that for every customer. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you again soon! Thank you, Motorcars

Great experience!

Great experience! George and Jean are real pros. Would recommend them to anyone looking for a high quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your car buying experience with George here at Motorcars! We are very happy to hear your experience was great. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

George was very helpful and got me a good price for my

George was very helpful and got me a good price for my trade in and got me in one of my dream vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They did good on getting my car in and out same day so

They did good on getting my car in and out same day so far I’m liking everything I see thanks motor cars of Lansing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your car buying experience here at Motorcars! We are very happy to hear things went quick and smooth. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

Great Sale, Great Dealership, Fantastic Experience.

Great Sale, Great Dealership, Fantastic Experience. Would recommend Family & Friends. Rick was Great to work with!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bill, Thank you for taking the time to leave positive feedback about your car buying experience with Rick and Simone here at Motorcars! We are very happy to hear things went smoothly. Please let us know if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars