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Motorcarsonline.com Lansing

(879 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Tommy was super great to work with.

Tommy was super great to work with. He was great to talk to and gave me a good deal on my trade in. Really good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Zach, Thank you for leaving positive feedback about your experience with Tommy here at Motorcars in Lansing MI. We are happy to take trade-ins and aim to give the best offer in the mid-Michigan market. Please don't hesitate to reach out if you have any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

Great experience, friendly staff.

Great experience, friendly staff. Tommie was very helpful with assisting me with my vehicle purchase. Mardi was very helpful as well. I got the SUV I want, and Tommie got it brought up from the Kalamazoo dealership to the Lansing dealership the same day. Tommie made sure all the issues I had were resolved in a timely manner. Very good Customer service. I am a satisfied Customer. Thanks again Mardie, Tommie and Simone. I'll definitely be sending Business to Motor Cars of Lansing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Shemeika, Thank you for taking the time to leave positive feedback about your experience with our team here at Motorcars! We are happy to hear that things went smoothly and you got into the vehicle you desire. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

Rick was very attentive very professional and definitely

Rick was very attentive very professional and definitely sold me the vehicle! I came in looking for a safe bigger vehicle for me and my family and he made sure I was taken care of. Rick rose with me while I test drive the vehicle and helped me through the whole process took care of everything for me the same day ! I am so appreciative and happy with the customer service skills he had and treated me well. Before I came to motor cars I went to Battle creak and had the worse experience I went to all the used dealerships and was disappointed at all of them. Came to motor cars of Lansing and was sold the same day. Thank you for being so great and assisting me with new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jacob and Jennifer were great to work with, and made the

Jacob and Jennifer were great to work with, and made the purchase very easy. any issues were resolved before I took possession and am very pleased with vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for taking the time to leave positive feedback about your experience with Jacob/Jennifer here at Motorcars. We are happy to hear the process went easy and smooth. If you have any future questions please don't hesitate to reach out, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon! Thank you, Motorcars

Did a great job negotiating with me on price.

Did a great job negotiating with me on price. Made sure the small issues I had were resolved before the purchase. Definitely going to be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Orlando was excellent with helping me get my car, he was

Orlando was excellent with helping me get my car, he was very patient on my bank process, and was able to get the car I wanted..thank you Orlando for excellent customer services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Mark, Thank you for taking the time to leave positive feedback on your experience with Orlando here at Motorcars. We do our best to get every customer into the vehicle they desire at the right price. Please don't hesitate to reach out with any further questions, we would be more than happy to assist you. Enjoy your new vehicle and we hope to see you on the lot again soon. Thank you, Motorcars

George worked diligently with me to get the specific

George worked diligently with me to get the specific vehicle I wanted at the specific price I wanted. I was very satisfied with the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the positive feedback about your experience with George here at Motorcars! We are happy to hear you were able to get into the vehicle you desired at the right price. Please don't hesitate to reach out with any further questions, we would be more than happy to assist you. In the meantime, enjoy your new ride and we hope to see you again soon! Thank you, Motorcars

Great person to person service, just needs to establish a

Great person to person service, just needs to establish a more dedicated out of state transportation service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

George was a amazing guy He knew what I wanted and went

George was a amazing guy He knew what I wanted and went the extra mile to make it happen hands down George the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Russell, Thank you for taking the time to leave positive feedback on your experience with George here at Motorcars! Please don't hesitate to reach out with any further questions, we would be more than happy to assist you. In the meantime, enjoy your new vehicle and we hope to see you on the lot again soon. Thank you, Motorcars

George and Jennifer were very helpful with helping me

George and Jennifer were very helpful with helping me purchase my new vehicle. I would highly recommend checking this place out if you are looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jacob, Thank you for taking the time to leave positive feedback on your experience with George and Jennifer here at Motorcars! Please don't hesitate to reach out with any future questions, we would be more than happy to assist you. In the meantime enjoy your new vehicle and we hope to see you again soon! Thank you, Motorcars