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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Outstanding dealership customer relationship is

Outstanding dealership customer relationship is remarkable. They stand behind the auto’s they sell they also stay in contact after the sale to make sure your satisfied. This company gets five stars because I can’t give them 6.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Good afternoon, We appreciate the positive feedback and insight on your experience with Motorcars. We stand behind all of our cars and give our customers the best quality in used vehicles. Please don't hesitate to reach out with any further questions, we would be more than happy to assist you. Have a great 2022 and we hope to see you on the lot again soon! Thank you, Motorcars

Nothing but the best service

Purchased 2016 Lincoln MKX from Rick outstanding experience. Everything was done very professionally. Had a couple of hiccups Rick and motorcars stand but the cars they sell 100 percent. This business will not leave you hanging out in the cold. The entire company top to bottom I give 6 stars and a standing ovations also a tip of the hat. Keep doing what you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Garry, We are very happy to hear about the great experience you had with Rick here at Motorcars! Our entire team does their best at making the vehicle purchasing experience as seem less as possible. Your positive feedback and business here at Motorcars is more than appreciated and we hope to have you on the lot again soon! Please don't hesitate to reach out with any questions you may have, we would be more than happy to assist you. We wish you nothing but the best in 2022! Thank you, Motorcars

George was great to work with. We had a 6 1/2 hour trip...

George was great to work with. We had a 6 1/2 hour trip and he had everything ready for us. The car was exactly what he said and we were not disappointed. We were out within an hour and back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, We are excited to hear about the great experience you had with our salesman George here at Motorcars. Our team aims to make the buying process as easy as possible, including vehicles being ready upon your arrival. If you have any future needs or questions, please don't hesitate to reach out as we would be more than happy to assist you. We hope to see you on the lot again soon and wish you the best 2022! Thank you, Motorcars

George has been awesome! It was definitely the best car...

George has been awesome! It was definitely the best car buying experience I’ve ever had. He worked with me on my budget and, got me what I needed. I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, Thank you for taking the time to leave a positive review about your experience here at Motorcars! We are delighted to hear that your car buying experience with George went so well and you were able to get into the vehicle you wanted. We certainly do our best to make sure all our customers get the vehicle they desire. If you have any further needs or questions, please feel free to reach out and we would be more than happy to assist you in anyway we can. We hope to see you on the lot again soon and wish you the best in 2022! Thank you, Motorcars

Gorge was great to work with he help us to ae a smooth...

Gorge was great to work with he help us to ae a smooth transition to the new truck and helped us with all the things that came up

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for leaving positive feedback from your recent trip to Motorcars. We are happy to hear that you had a great experience with our salesman George and he was able to get you into the truck you wanted. Please feel free to reach out with any questions, we would be more than happy to assist you. We hope to see you again soon! Thank you, Motorcars

Tom is very knowledgeable. He knows alot about cars.....

Tom is very knowledgeable. He knows alot about cars.. specifically jeeps, which is what I bought. We were driving away in our new car within an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Scotty, All of our sales people here at Motorcars know our inventory really well. We are glad to hear that you had a great experience with Tommy and were able to get in and out in no time. We put our best effort forward to make the car buying process as seem less as possible. Your business is greatly appreciated and we hope to see you again soon! Thank you, Motorcars

I had a wonderful experience from start to finish! Thank...

I had a wonderful experience from start to finish! Thank you for all of your help, Orlando!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with Orlando!

Motor Cars of Lansing has Great service, nice staff and...

Motor Cars of Lansing has Great service, nice staff and an excellent selection of vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nicole, We are pleased to hear that you were able to experience our great atmosphere here at Motorcars. We pride ourselves on having the best car buying environment in Michigan! If you have any future questions please feel free to reach back out to Orlando or anyone here at Motorcars, we would be more than happy to assist you. Thank you for your business and we hope to see you again soon. Happy new year! Thank you, Motorcars

Tommy was great and the whole process was seamless, I...

Tommy was great and the whole process was seamless, I would recommend any family or friend to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Gregg, We greatly appreciate your business here at Motorcars and are happy to hear about the wonderful car buying experience you had with Tommy. All of our sales team aim to give the most positive experience of any dealer in Michigan. We would love to take care of your friends and family needs at anytime. Please feel free to reach out to Tommy or anyone at Motorcars with future questions. Thank you again for your business and happy new year! Thank you, Motorcars

Appreciated the non-pushy salesman. He answered all my...

Appreciated the non-pushy salesman. He answered all my questions and gave me all the time I needed to make my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, Thank you for your positive input and we are very happy to hear your car buying experience went so well. Our sales team does not like to push any car sales on our customers and giving you the freedom to explore our inventory is why we are the best in Michigan! If you have any future questions please reach out to your salesman or anyone at Motorcars, we would be glad to assist you in anyway we can. Thank you again for your business and we hope to see you again soon. Happy new year! Thank you, Motorcars