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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Great salesman and mechanics. Everyone is kind an on...

Great salesman and mechanics. Everyone is kind an on point to help you with your car or truck purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with Tommy! -Motorcars

They sold me a car that didn’t even have oil change and...

They sold me a car that didn’t even have oil change and camera don’t work on front they did know about all this never said anything about it and on top of that tried massaging them no answer almost a month now thank u for messed up car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, We greatly apologize for the negative experience you have had. It sounds like there may have been some miscommunication with your salesman or with our service department. We perform a detailed maintenance inspection on every vehicle we have in our inventory before we ever sell the vehicle. With each one of those inspections comes a full service oil change and oil filter replacement. If you would like to reach out to our Business Development Director, Will, he would be happy to assist you in any issues you are having and help find a resolution! Sincerely, Motorcars

They are great at what they do. Very open an...

They are great at what they do. Very open an understanding. Gets you the best deals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! -Motorcars

This was by far the best experience ever, Rick Badawi was...

This was by far the best experience ever, Rick Badawi was amazing and very accommodating. Stellar customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with Rick and Simone here at the Lansing dealership! We look forward to hearing about your great adventures in your new vehicle! -Motorcars

They were the best dealer I ever worried with they were...

They were the best dealer I ever worried with they were fair and very honest every time we did 2 deals with them, would 100% recommend and definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so happy to hear about your recent experience with Jacob, the manager over at our Kalamazoo location. We are not surprised that he was able to take such great care of you. If you need anything please do not hesitate to give us a call! -Motorcars

This is a very nice dealership, my salesman Randy was...

This is a very nice dealership, my salesman Randy was great no pressure at all. They appear to have a great selection of vehicles, I was about to find the car I wanted with low miles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are pleased to hear about your experience with Randy and the team here at the dealership! -Motorcars

Everyone was very helpful and nice. It was easy to get...

Everyone was very helpful and nice. It was easy to get financed as well. Very easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! -Motorcars

Randy was very easy to talk to. He was accommodating and...

Randy was very easy to talk to. He was accommodating and got our deal done in one day so we didn't have to make the long drive to him twice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled that Randy was able to wrap your entire purchase into one trip! If you need anything else moving forward, please do not hesitate to give us a call! -Motorcars

The people at Motorcars of Lansing were friendly....

The people at Motorcars of Lansing were friendly. helpful. and attentive. It was an easy and enjoyable experience working with them to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your recent experience with Simone and the team here at Motorcars. We look forward to seeing you again in the future! -Motorcars

I bought a car that wasn’t evaluated but my salesman was...

I bought a car that wasn’t evaluated but my salesman was great! Would recommend to anyone just not the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.