Reviews
Decent sales people and good selection of cars would deal...
Decent sales people and good selection of cars would deal with marti again as previous sales guy at lansing location sold a truck from right under me
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving a review! We are pleased to hear about your experience with Marti, however we would love to see that 5-star review! If there is anything we can do moving forward, please do not hesitate to reach out! -Motorcars
Worked with George Haidamous in Lansing, and Jacob...
Worked with George Haidamous in Lansing, and Jacob Brabant in Kalamazoo, who couldn't have been more professional, courteous and accommodating. While the car was at the Lansing store, we were able to pick it up at Kalamazoo, which saved us an additional hour driving time. There was minimum pressure in a relaxed environment - quite different from most car buying experiences I've had. This was truly an excellent experience. We've had the vehicle ten days, put 600 miles on it, and we love it! I would go back for another any time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are so pleased to hear about your experience with us! We pride ourselves on our ability to remove pressure from buyers, we are happy when we hit the mark! If you need anything else moving forward, do not hesitate to call or stop by either dealership! -Motorcars Lansing
Great on fixing things that were wrong with the vehicle....
Great on fixing things that were wrong with the vehicle. Great salesman’s and great staff . Would recommend this dealership to everyone looking for a car .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cindy, Thank you so much for the 5-star review! It is so awesome to hear your kind words about the team here at Motorcars of Lansing! We love being able to knock it out of the park for all of our customers! -Motorcars Lansing
We recently purchased an Audi A7 for our son and had the...
We recently purchased an Audi A7 for our son and had the pleasure of dealing with Rick. Even though we live in New Jersey and the dealership is in Michigan, we had nothing but a top notch experience. Rick was professional, honest, communicated with us every step of the way, and was just a pleasure to deal with through out the entire process. We would definitely buy another vehicle from this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We love hearing stories like this. Here at Motorcars, our main goal is to get our customers into affordable cars and get them driving as fast as possible! We love hitting the mark! If you need anything else moving forward, please call or stop by the dealership. We would be happy to help further! –Motorcars
Such an awesome experience! I’ll definitely be back for...
Such an awesome experience! I’ll definitely be back for any car buying in the future. Thank you, Simone for helping me get exactly what I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are committed to saving our customers both time money and making the car buying process as simple and easy as possible! We are thrilled to hear about your experience! If you need anything else, please do not hesitate to call the dealership! –Motorcars
Awesome place to purchase a vehicle . Marty in sales does...
Awesome place to purchase a vehicle . Marty in sales does an amazing job and the staff their is great. Every one should come by c
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We pride ourselves on our ability to make a customer feel at home with our personable sales staff! Marti and Simone are both vital members of our team. We are grateful for your kind words and hope to help you again in the future! -Motorcars of Lansing
I have a good experience with Marti she went out her way...
I have a good experience with Marti she went out her way to make sure I left in what I wanted , very professional, awesome customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashley, Thank you for the 5-star review! We are so thrilled to hear about your experience with Marti here at Motorcars Lansing. We hope to see you again in the future for your next car purchase! -Motorcars Lansing
I enjoyed working with Rick and purchasing a great car...
I enjoyed working with Rick and purchasing a great car from the Motorcars of Lansing group. They were very accommodating in terms of working to get me the information that I needed to make an informed purchase, and they were even able to meet me to see and drive the vehicle before purchasing, since I was buying from out-of-state. The only issue that I encountered -- which was minor and out of the control of the dealership -- was the backlog of processing titles and paperwork by the state of Michigan. Ultimately, though, Rick and the team came through for me and I would not hesitate to work with them again. Thanks!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jay, Thank you for the 5-star review! We are so happy that you could take time out of your day and share you story with us! We love hearing about all of the amazing experiences our customers have here at Motorcars. Rick is one of the best in the business and we are not surprised at all that he was able to take such great care of you. If you need anything else, please do not hesitate to call or stop by the dealership! -Motorcars
Worked with Rick he made the process so easy and fast and...
Worked with Rick he made the process so easy and fast and stressfree. Check them out. My 2015. Malibu was just what I was looking. for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are so thrilled to hear about your experience with Rick here at Motorcars Lansing. We hope to see you again in the future for your next car purchase! -Motorcars Lansing
The worst customer service and even worse service in...
The worst customer service and even worse service in their shop. DO NOT buy from here and do NOT have work done in their shop unless you like poor service and numerous issues
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave this review. We always strive to provide the greatest car buying experience possible for all of our customers. When we fall short we take that very seriously and use reviews like this to improve our services to provide better quality experiences moving forward.