Reviews
Very Happy!
Marty Aldeco is a great salesman! I'm very happy with everything she did for me! Anyone in need of a car should definitely go see her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, quick, and amazing!
Simone Badawi recently sold me a Cadilliac and my experience working with her & Motorcars of Lansing was very pleasant. She delivered the car in mint condition and didnt pressure me to purchase additional services like most dealers try to do. I'll definitely be going back to her in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Hands on team in the Business.
I had a fender bender on Election Day. So I voted to take my car to Motorcars of Lansing to get it fixed. I brought to Motorcars for one reason and one reason only, "The Leadership". My car was repaired by a great team of mechanics that was managed by a great team of leaders. And it was this same leadership TEAM that had my vehicle back on the road in 2 days. It was also the same Motorcars Team that sold me my vehicle. Im not writing this review for xxxxxxor maybe a discount on an oil charge (which i have done here too), Im writing because its my opportunity to say thank you. Thank you Motorcars of Lansing. You continue to always be one step ahead of the rest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What happened ?
My brakes worked great, got my Transmission flushed. Problem with my brakes after the transmission service. I had to stop half way home to buy brake fluid
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, it is disappointing for us to hear that your experience was anything less than great. Here at Motorcars of Lansing, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (517) 763-7370 to discuss ways we can better serve you in the future.
I rarely give 5 star reviews. Fantastic experience!
I recently purchased a Cadillac CTS from Motorcars of Lansing. I was there to look at another model, yet Rick Badawi pointed me toward the CTS. That is where I really wanted to be, as this sport sedan was equipped with the 6 speed manual trans (a real selling point for me). The car is nearly spotless, performs beyond expectation and was priced below bluebook with a free carfax. Rick did all the legwork and made my financing as seamless as possible. He even lowered the price $500 below our agreed-upon price to get the terms I required. (Imagine my surprise to get that phone call!) Today, three weeks after driving off the lot, despite my "As Is, no warranty" purchase, Rick got me into the service center, without an appointment, to fix my tire pressure monitor, at no cost to me. Everyone I met was exceedingly friendly; the showroom, lot and service bays were spotless. My girlfriend even raved about the restroom. Do yourself a favor, give these guys a look, for your next preowned vehicle. Ask for Rick. Tell him Scott sent you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
Marty Aldeco is awesome! She was extremely easy to work with. She helped me get exactly what I was looking for in an automobile. Very friendly dealership - would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scheduled a Transmission Flush...
I scheduled an appointment with Jack Martinez to have my transmission flushed using a coupon that came in the mail saving me at least 50% off what other dealer were charging. I took a friend who needed the same service so we could go together. When we arrived, Matthew escorted us to the waiting area where we drank coffee and watched the Food Channel on their big screen television. When my car was completed, Matthew gave me an update, and then he began work on my girlfriends car. When both cars were completed, he brought us the bill, collected our charge cards, processed them and then brought us the receipt. Within minutes, he drove our cars around to the side door, and then came into the building to escort us to each of our vehicles. Never in my life have I experience such superior service from a dealership. Matthew truly understands the meaning of customer service, and as a result, I will be back again and again. Well done Motorcars of Lansing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best car buying experience ever
I had the pleasure of working with Jacob Brabant, mostly through texts and online. He and the dealership made me completely comfortable buying a $60,000+ car all the way in Florida. The images were helpful and he went out of his way to provide any pics or vids I wanted. The paperwork was easy and quick and he arranged delivery and all. 4days start to finish and I was driving exactly what I wanted exactly as he promised. I would highly recommended this dealership and especially Jacob.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All going great, like the weather today.
Everything is great, the work is very efficiency, and cars are better than expected. So, I’ll recommend you to my friends who wants to get a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Quality and Service
I am purchasing my 4th Vehicle through Motorcars. The quality of their vehicles are top of the line. The service is great! I would recommend them to anyone who wants to make sure they get what they want.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car