Motorcarsonline.com Lansing

Service department is u see educated regarding the issues with my vehicle and getting it fixed in a proper time frame. Hace gad nothing but problems since purchasing the vehicle and have made only 3 payments. I will not reccomend anyone to purchase from here.

Michael was very knowledgeable and helpful. I had a tire blow out the day after a purchased a car and he replaced that tire and an additional tire, free of charge.

Michael made sure I got into a car right away and worked with me! They were awesome. I would recommend Motorcars to anyone who is in the process of looking for a car.

First, if anyone has a negative review towards Motorcars, they're most likely negative as xxxx from the jump. Motorcars is THE PLACE you want to go when purchasing and/or servicing your vehicle. Go there first before you go to one of these ridiculous dealerships that want your newborn children for an ugly xxx minivan. Motorcars owns their fleet so options for financing are pretty limitless. I purchased my 11' Ford Flex in June 2018 and even with poor credit, I got 2 hits from financing companies willing to work with me. This is after visiting 4 or more other dealerships and trying to secure financing on my own. Motorcars sales folks are from what I see, the best. There's no good cop/bad cop routine from the division of sales, finance and service you get an other places. They all work together across departments, no division. Simone should win an award, seriously! This girl has skills and most importantly, genuinely cares about your experience and how your handled. Simone listened to my needs, proposed options to meet them and closed the deal without me feeling took. She has pretty much held my hand through every step from purchase to servicing my vehicle. She gets after people and her team about meeting her customers needs. Hi Simone :) Motorcars on the service side is spectacular. I do a lot of driving, so I've been back for at least 3 oil changes (which come with free wheel alignment checks) and some minor repairs. Motorlube is excellent, in and out quick without breaking your wallet. Jack is great, straight to the point, evaluates your needs and quickly has an action plan and schedule on when you'll be good to go. Recently I worked with Bryan Scribner, a new hire, who is a great addition. My Flex needed repairs before an important family event and he busted xxx to make sure I wasn't without my vehicle. He stayed on top of the parts supplier for a quick turnaround, he kept me in the loop each day on progress and even provided his personal cell number with an offer to call him anytime if I had questions. Motorcars is a family. Trust me... You go in there and get to know the people and they are close as you can get in a work environment. They fly around getting xxxx done and work together to get it done right. Everyone communicates effectively and knows what they're talking about. I'm greeted like I'm family. The facility is modern, gorgeous and well kept. Don't be scared to sit comfortably, have some coffee or water, and depending on the day you may be able to get some Coney dogs. The owner is a work horse that cares deeply about how his business is ran. They go above and beyond for their customers. Even if it's me asking Crystal's crazy self to give me a ride to work while my car sits. Motorcars is the blueprint for how car sales should be done. Based on my experience thus far, I can't see me going anywhere else for purchasing or service. So to all of you that I've worked with; Simone, Mike, Crystal, Jack, Bryan and any others I've missed - Big Thanks! Let the haters do their job and hate. You got nothing but love from me.

Came in and Marty got me into just what my family needed! Awesome service and decent time frame. Definitely recommend to come get your car here!

Bought my first car from motorcars and I'm beyond happy! Positive vibes all around, everyone was so friendly and helpful. Definitely would recommend motorcars!

My car got towed 4 days ago to Motorcars. They diagnosed my problem and had it ready to go within a few days! Very fast and efficient! Definitely recommend!

Motor Cars Is Great Have Really Nice Vehicles And Marti Really Helps And Works With You. They have Very good Patients and Always Respectful and Make Buying a Vehicle Fun! SHOP AT MOTOR CARS! Ask For Marti Shes Great!

Excellent inventory, Jake is very knowledgeable and had excellent follow up. I would highly recommend anyone looking for a vehicle to shop at Motor Cars of Lansing.

I purchased a vehicle in July they promise to fix some issues with the car after purchase. It is now October and the sales person will not return my calls or answer for me. I’ve contacted service and they say they will call me back but never call & when I call I get the run around. Go elsewhere I’m sure you will receive better service and a better vehicle, one that doesn’t need repair the day of purchase.