Reviews
Avoid this business at all costs.
Avoid this business at all costs. Lies and more lies from them since the day I bought my truck. From the salesman Tommy to the general manager John, I’ve been given nothing but double talk and empty promises to help. They delivered my truck dented and won’t take any responsibility, instead blaming the transportation company they hired, who blames them. The Canadian warranty was promised to be transferred to US, but now that I need warranty work, I learn that it isn’t. The GM said the salesman was fired for dropping the ball and making false statements to me, but he just answered the phone there. Lies and deception. Avoid them!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a good time getting my truck I would recommend anyone
Had a good time getting my truck I would recommend anyone to go to motor cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase, don't hesitate to give us a call if you need anything :) - Motorcars Of Lansing 517-882-8030
Love our truck.
Love our truck. It was used and a 2008 and It had an issue right away but they fixed it at no charge even without warranty since it happened so fast. Happy they fixed it and treated us well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase, don't hesitate to give us a call if you need anything :) - Motorcars Of Lansing 517-882-8030
Orlando was very helpful and greatly assisted in
Orlando was very helpful and greatly assisted in streamlining my purchase process. Very welcoming and comfortable environment
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase, don't hesitate to give us a call if you need anything :) - Motorcars Of Lansing 517-882-8030
George was awesome!
George was awesome! I had an initial with the free Sirius XM trial not working. George was a bulldog and finally got it working for me! Awesome customer service!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase! Don't hesitate to reach out if you need anything else :) Motorcars Of Lansing 517-882-8030
Excellent service and support.
Excellent service and support. I Oould definitely recommend to other friends and family . I was referred myself by a friend 🧡
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase, don't hesitate to give us a call if you need anything :) - Motorcars Of Lansing 517-882-8030
The most simple car purchase that I've made.
The most simple car purchase that I've made. Would certainly come back. George was extremely straight forward and transparent with everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase! Don't hesitate to reach out if you need anything else :) Motorcars Of Lansing 517-882-8030
Didn’t meet John, but Rick was great.
Didn’t meet John, but Rick was great. Answered texts quickly. Was thorough with explanations. Very much enjoyed working with Rick!!! Wish they were closer (we are in Tennessee).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for the positive feedback about your experience with Rick here at Motorcars! We are delighted to hear this experience met your expectations. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Jeep and we look forward to your future business! Thank you, Motorcars
Probably best experience I have ever had buying a car.
Probably best experience I have ever had buying a car. Very accommodating and straightforward. Would definitely come back in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Traciee, Thank you for the positive feedback about your experience with Randy here at Motorcars! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new GMC and we look forward to seeing you on the lot again soon Traciee! Thank you, Motorcars
I had an excellent experience.
I had an excellent experience. Rick did an outstanding job working with me to purchase the vehicle. This was the best car buying experience I have had in years. I look forward the working with Motorcars of Lansing in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kent, Thank you for the feedback about your experience with Rick here at Motorcars! Please don't hesitate to reach out if you have any future questions. Enjoy your Lexus and we hope to see you on the lot again soon Kent! Thank you, Motorcars