Reviews
They knew I was buying it out of state they sold me a
They knew I was buying it out of state they sold me a truck full of rust I've already had put $1,064 in it and fixing to have to put more into it I feel like they screwed me do the fact I was out of state cuz if I was there I wouldn't have bought it and there's nothing I can do about it
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
we saw the truck online and called right away the staff
we saw the truck online and called right away the staff was very helpfull for me to have first pick of the truck. the one thing after i bought the truck one of the running boards is not working as it should I ask to have it fixed and it was not. I also asked for a blue plate and i did not have that either. I work out of town and you delivered it to my house I would still like to have the Blue plate and have the running board fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning, Thank you for the positive feedback about your experience with Orlando and our team here at Motorcars! We are delighted to hear you got into an awesome Ford! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Ford and we look forward to your future business! Thank you, Motorcars
Very great customer service I would recommend She went
Very great customer service I would recommend She went out of her way for us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mellisa, Thank you for the positive feedback about your experience with Marti here at Motorcars! We are delighted to hear you got into an awesome Cadillac! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Cadillac and we hope to see you on the lot again soon Mellisa! Thank you, Motorcars
Enjoyed work with Tommy on the purchase of our new to us
Enjoyed work with Tommy on the purchase of our new to us vehicle. Quick and easy buying process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kyle, Thank you for the positive feedback about your experience with Tommy here at Motorcars! We are delighted to hear you got into an awesome Cadillac! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Cadillac and we look forward to seeing you on the lot again soon Kyle! Thank you, Motorcars
I worked with Randy on the purchase of a F150.
I worked with Randy on the purchase of a F150. He was incredibly helpful and made the process as smooth as possible. He had everything prepared ahead of my arrival which made everything more efficient once I got there. Overall this has been one of the smoothest experiences I have had in regards to purchasing a vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase! Don't hesitate to reach out if you need anything else :) Motorcars Of Lansing 517-882-8030
I found my vehicle online and Orlando was responsive and
I found my vehicle online and Orlando was responsive and helpful in answering my questions and made the process easy when I came into the dealership to purchase my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for the positive feedback about your experience with Orlando here at Motorcars! We are delighted to hear this car buying process met your expectations. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we look forward to seeing you on the lot again soon! Thank you, Motorcars
Randy was great to work with!
Randy was great to work with! Honest and held up to what he promised. This what my first experience buying from a dealer and it made it smooth as ever.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Michelle, Thank you for the positive feedback about your experience with Randy here at Motorcars! We aim to provide the best experience from beginning to end for every customer. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new vehicle and we look forward to seeing you on the lot again soon Michelle! Thank you, Motorcars
Nice new dealership.
Nice new dealership. Everyone was friendly. Service was top notch. I will be back for future purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for the positive feedback about your experience with our team here at Motorcars! We are happy to hear that our customer service met your expectations. Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Jeep and we hope to see you on the lot again soon! Thank you, Motorcars
This was the worst car buying experience I’ve ever had
This was the worst car buying experience I’ve ever had there’s still rust damage to the car and the bolt to the bottom of the oil pan was so overly tight that it will need to be replaced. I have requested a copy of the purchase agreement to be sent to me and have yet to receive it. This is the worst dealership I have ever dealt with I will be paying 22,000 dollars in total for this car and I will have to make several costly repairs to the car so soon after purchase. I would recommend to everyone that you find a dealership that will not take advantage of you the way motorcars did to me do not do any business with this company they will only take advantage of you and ignore you when you ask them to fix the problems.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We had an excellent experience buying a used vehicle.
We had an excellent experience buying a used vehicle. The salesperson we worked with was very kind and easy to work with, making the whole process easier with peace of mind.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, Thank you for the positive feedback about your experience with Randy here at Motorcars! We are happy to hear you got into a wonderful Toyota! Please don't hesitate to reach out if you have any future questions, we would be more than happy to assist you. Enjoy your new Toyota and we hope to see you on the lot again soon! Thank you, Motorcars