Reviews
Excellent sales lady the best ever
Excellent sales lady the best ever Mari Aldeco work her magic to get the car I wanted . Very kind and not a person who accepted no . More car dealers need more caring salespeople like her . I thank her from the bottom of my heart .your are the best Mari Aldeco .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Magic!!
I came in and needed help, but I was in a bind. Coming from a bad situation, I was extremely hesitant about selecting something that I would like versus what I could afford. Martin worked her magic, and voila!! I walked out with an affordable car that I like as well! Thank you so much, I truly appreciate it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
Great service, they actually care about what you want Simone and John (owner) are wonderful. They made car shopping a lot easier. great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Over all my experience with Motorcars was great. They were very accommodating, the car I was wanting in Lansing was actually at their other location in Kalamazoo. It was not a big deal I should have called first however, Motorcars has transported my car in just a few hours. The body was clean and the interior was nice. I really don’t have any complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Would definitely recommend!
Answered all of my questions and concerns right away. Helpful throughout the whole process! Love Motorcars of Lansing and will most definitely recommend them to family/friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Dealer new or used
They helped me get into a great suv and because of my job situation they made sure the car was in great working condition before I drove it off the lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice experience
Purchased a used vehicle from Simone, she made it a smooth and pleasant experience. Had a few issues after sale and Simone took care of them. Would recommend this dealership for your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW EXperience!
My experience with Michael, the General Manager, was great. He responded promptly to my inquiry and was transparent about the condition of the XTS I wanted. My schedule is hectic; I appreciated his willingness to work around my schedule with a professional demeanor. By the way, I’m enjoying my new, used car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service!
The service was great. Matthew was helping me and he was very knowledgeable of the work he was doing. I was very satisfied with the service I received. I recommend to all friends and family to get there services done at Motorcars of Lansing. Overall, great teamwork, friendly, and great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer Satisfaction
Why I have given the rating I have given is because motorcars of lansing did a huge impact and helped me get a vehicle i really love within my price range.. I'd recommend anyone to them, they are welcoming and open for anything, I don't have the very best credit but somehow motorcars of lansing got me a reliable vehicle and made me a VERY SATISFIED CUSTOMER I cant wait to pay this off and get another vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car