Skip to main content

Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent sales lady the best ever

Excellent sales lady the best ever Mari Aldeco work her magic to get the car I wanted . Very kind and not a person who accepted no . More car dealers need more caring salespeople like her . I thank her from the bottom of my heart .your are the best Mari Aldeco .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Magic!!

I came in and needed help, but I was in a bind. Coming from a bad situation, I was extremely hesitant about selecting something that I would like versus what I could afford. Martin worked her magic, and voila!! I walked out with an affordable car that I like as well! Thank you so much, I truly appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

Great service, they actually care about what you want Simone and John (owner) are wonderful. They made car shopping a lot easier. great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Over all my experience with Motorcars was great. They were very accommodating, the car I was wanting in Lansing was actually at their other location in Kalamazoo. It was not a big deal I should have called first however, Motorcars has transported my car in just a few hours. The body was clean and the interior was nice. I really don’t have any complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would definitely recommend!

Answered all of my questions and concerns right away. Helpful throughout the whole process! Love Motorcars of Lansing and will most definitely recommend them to family/friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Dealer new or used

They helped me get into a great suv and because of my job situation they made sure the car was in great working condition before I drove it off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice experience

Purchased a used vehicle from Simone, she made it a smooth and pleasant experience. Had a few issues after sale and Simone took care of them. Would recommend this dealership for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

WOW EXperience!

My experience with Michael, the General Manager, was great. He responded promptly to my inquiry and was transparent about the condition of the XTS I wanted. My schedule is hectic; I appreciated his willingness to work around my schedule with a professional demeanor. By the way, I’m enjoying my new, used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service!

The service was great. Matthew was helping me and he was very knowledgeable of the work he was doing. I was very satisfied with the service I received. I recommend to all friends and family to get there services done at Motorcars of Lansing. Overall, great teamwork, friendly, and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Customer Satisfaction

Why I have given the rating I have given is because motorcars of lansing did a huge impact and helped me get a vehicle i really love within my price range.. I'd recommend anyone to them, they are welcoming and open for anything, I don't have the very best credit but somehow motorcars of lansing got me a reliable vehicle and made me a VERY SATISFIED CUSTOMER I cant wait to pay this off and get another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.