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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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New car

I recently purchased a New car! I received it in a timely matter! Impressed with the friendliness of staff! I definitely would recommend Marti! Go see her for you new car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Something shady about this place....

The vehicles are cheaper because they are junk... Take to a mechanic before purchasing. Liars and thieves are thick here. They will promise you anything and not come through for you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

As a manger I have tried my best to find out what this is pertaining too. I have not been able to. Please contact us at 517.882.8030 and ask for a manager so that we can do what ever is necessary to reconcile this situation unless of course THIS IS A FRAUDULENT review then I suppose Dealer Rater will handle it.

Quick and easy!

I had a wonderful experience. The vehicle I purchased was very popular! It was sent to have manufactuter warranty replacements done prior to my purchase and I was still first in line for the vehicle. All the paperwork was quick and easy and I was able to take my vehicle home that day!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Full of lies and horrible customer service!

She lies and treats people horrible! She has zero clue how to sell. But I guess when you sell junk, you don't have to be good. All cars have major issues and they do the least amount of fixing and or just quick fixes to get the car sold and they wash their hands of everything once they get your money. She says she will stand behind your purchase, but NEVER does! The owner, John, has the worst attitude. I bought a car and within the month I had over 3k in repairs and John would Not do anything about it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

As a manger I have tried my best to find out what this is pertaining too. I have not been able to. Please contact us at 517.882.8030 and ask for a manager so that we can do what ever is necessary to reconcile this situation unless of course THIS IS A FRAUDULENT review then I suppose Dealer Rater will handle it.

Consumer response

This is not a fraudulent review! I would ONLY expect this response from Jon! He has done nothing but me. I called many times s was never helped! Motor cars is a joke. Do NOT buy from them!

Consumer response

This is not a fraudulent review! I would ONLY expect this response from Jon! He has done nothing for me. I called many times ans was never helped! Motor cars is a joke. Do NOT buy from them!

Not a good experience

The dealer pretty much slapped a car on us rushed through paper signing and pushed us out the door. Warranty information was not explained what so ever. We were told we had paid extra for an extended warranty and when we tried to get information about it our sales person was always?out of the office? We called repeatedly and NEVER got a call back. We were told someone from the office could fax receipts to the warranty company and when we talked to that person they were absolutely rude, and acted as if how dare we ask them to do their job and fax paperwork. I will say while picking out a car and before signing they were great and called back and worked with us on having the car repaired. As soon as papers were signed BOOM I felt they had locked the doors and closed the blinds on us. I could write a short story about the terrible experience my boyfriend and I had with motor cars. Needless to say the car went back and we?re taking the Loss because we?re better off. I WOULD NOT recommend anyone to motor cars now or in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 763-7370 when you have a chance. Thank you, and we look forward to hearing from you.

Bought a car

Marty Aldeco, is awesome and makes it happen. Thanks again for helping my son get a car, and thank my son for referring us to you. Our experience working with you was pleasurable. Motors Cars of Lansing is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Perfect everytime!

This my 3rd vehicle ive purchased .I wouldnt go anywhere else.if they dont have it they will get it for you! Best dealership in MICHIGAN. All quality vehicles!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, we are so pleased you enjoyed your visit to Motorcars of Lansing! Thank you, and have a fantastic day!

Five star rating

Great customer service, a great vehicle and a great car salesman! Mike made sure everything was properly handled and I would recommend motorcars to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

michigan finest

This is my third vehicle with these guys,they always have great selection of vehicles.if they dont have what your looking for they will get it for you. Best dealership in michigan i will always buy my vehicles here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Service

Friendly, efficient service, informative and accommodating. Would recommend to anyone wanting a great car and great deal. Vehicles are clean and maintained well. Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.