Reviews
New car
I recently purchased a New car! I received it in a timely matter! Impressed with the friendliness of staff! I definitely would recommend Marti! Go see her for you new car needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Something shady about this place....
The vehicles are cheaper because they are junk... Take to a mechanic before purchasing. Liars and thieves are thick here. They will promise you anything and not come through for you.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
As a manger I have tried my best to find out what this is pertaining too. I have not been able to. Please contact us at 517.882.8030 and ask for a manager so that we can do what ever is necessary to reconcile this situation unless of course THIS IS A FRAUDULENT review then I suppose Dealer Rater will handle it.
Quick and easy!
I had a wonderful experience. The vehicle I purchased was very popular! It was sent to have manufactuter warranty replacements done prior to my purchase and I was still first in line for the vehicle. All the paperwork was quick and easy and I was able to take my vehicle home that day!
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Full of lies and horrible customer service!
She lies and treats people horrible! She has zero clue how to sell. But I guess when you sell junk, you don't have to be good. All cars have major issues and they do the least amount of fixing and or just quick fixes to get the car sold and they wash their hands of everything once they get your money. She says she will stand behind your purchase, but NEVER does! The owner, John, has the worst attitude. I bought a car and within the month I had over 3k in repairs and John would Not do anything about it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
As a manger I have tried my best to find out what this is pertaining too. I have not been able to. Please contact us at 517.882.8030 and ask for a manager so that we can do what ever is necessary to reconcile this situation unless of course THIS IS A FRAUDULENT review then I suppose Dealer Rater will handle it.
This is not a fraudulent review! I would ONLY expect this response from Jon! He has done nothing but me. I called many times s was never helped! Motor cars is a joke. Do NOT buy from them!
This is not a fraudulent review! I would ONLY expect this response from Jon! He has done nothing for me. I called many times ans was never helped! Motor cars is a joke. Do NOT buy from them!
Not a good experience
The dealer pretty much slapped a car on us rushed through paper signing and pushed us out the door. Warranty information was not explained what so ever. We were told we had paid extra for an extended warranty and when we tried to get information about it our sales person was always?out of the office? We called repeatedly and NEVER got a call back. We were told someone from the office could fax receipts to the warranty company and when we talked to that person they were absolutely rude, and acted as if how dare we ask them to do their job and fax paperwork. I will say while picking out a car and before signing they were great and called back and worked with us on having the car repaired. As soon as papers were signed BOOM I felt they had locked the doors and closed the blinds on us. I could write a short story about the terrible experience my boyfriend and I had with motor cars. Needless to say the car went back and we?re taking the Loss because we?re better off. I WOULD NOT recommend anyone to motor cars now or in the future.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (517) 763-7370 when you have a chance. Thank you, and we look forward to hearing from you.
Bought a car
Marty Aldeco, is awesome and makes it happen. Thanks again for helping my son get a car, and thank my son for referring us to you. Our experience working with you was pleasurable. Motors Cars of Lansing is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect everytime!
This my 3rd vehicle ive purchased .I wouldnt go anywhere else.if they dont have it they will get it for you! Best dealership in MICHIGAN. All quality vehicles!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are so pleased you enjoyed your visit to Motorcars of Lansing! Thank you, and have a fantastic day!
Five star rating
Great customer service, a great vehicle and a great car salesman! Mike made sure everything was properly handled and I would recommend motorcars to everyone!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
michigan finest
This is my third vehicle with these guys,they always have great selection of vehicles.if they dont have what your looking for they will get it for you. Best dealership in michigan i will always buy my vehicles here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Service
Friendly, efficient service, informative and accommodating. Would recommend to anyone wanting a great car and great deal. Vehicles are clean and maintained well. Great place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car