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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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OUT OF STATE PURCHASE

I was searching for a particular used vehicle (Range Rover Sport Supercharged) for a couple of months.The experience was great with the my salesman Jacob. I had a trade-in and Jacob did everything he could to satisfy and accommodate me. Upon arrival to the dealership the showroom and the rest of the facilities were new and impressive. I was also impressed that the owner John came out to meet me and make sure I was happy. I've purchased many cars out of state and I have to say this was the best experience I ever had ! Thanks Motorcars of Lansing !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Motorcars of Lansing!

Friendly Customer Service

I had an amazing experience with the Motor Car family. Everyone was friendly and courteous. Simone was extremely helpful and answered all my questions timely. One of the best car buying experiences in a long time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly, smooth transaction,

Michael was great to deal with,Everything was done what was promised. Tourism everything he told us it was. And Brooke was great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike helped in a way that was beneficial for both of us.

I've noticed minor problems with the vehicle, but thats most places you go. I've addressed the issues and Mike said he would get them taken care of immediately.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The impossible became possible

I didn’t think I could ever own an amazing car like this but Michael made it happen for me. It seemed like it was impossible for me to qualify for it but Michael did his magic and here I am giving a review while I’m inside my new ride! Thanks Michael!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a car

Very very helpful and flexible. Would highly recommend to any body looking for a car. Very easy to get in touch with and even easier to drive off in a car w/. Great service. Great price. You can’t beat it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth sale

Did basically the whole sale over text then once the papers were ready Mike called we came in and signed. Spent maybe a hour in the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast and Painless

Was looking around for vehicles and it was exhausting! Spotted a great deal at Motorcars and Keith was able to help me finance the vehicle and head out in no time. I am a first time buyer and felt that I was in great hands and getting the best overall service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very happy!

Keith was great to work with and made the whole process quick and easy! No one ever tried to haggle me into something more than what I was Looking for and did everything to make sure I was Able to get the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing! Service was great!

The service was great. Keith made it quick and easy. I was happy with the price and car. Everything was close to home and convenient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.