Reviews
OUT OF STATE PURCHASE
I was searching for a particular used vehicle (Range Rover Sport Supercharged) for a couple of months.The experience was great with the my salesman Jacob. I had a trade-in and Jacob did everything he could to satisfy and accommodate me. Upon arrival to the dealership the showroom and the rest of the facilities were new and impressive. I was also impressed that the owner John came out to meet me and make sure I was happy. I've purchased many cars out of state and I have to say this was the best experience I ever had ! Thanks Motorcars of Lansing !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Motorcars of Lansing!
Friendly Customer Service
I had an amazing experience with the Motor Car family. Everyone was friendly and courteous. Simone was extremely helpful and answered all my questions timely. One of the best car buying experiences in a long time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly, smooth transaction,
Michael was great to deal with,Everything was done what was promised. Tourism everything he told us it was. And Brooke was great as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike helped in a way that was beneficial for both of us.
I've noticed minor problems with the vehicle, but thats most places you go. I've addressed the issues and Mike said he would get them taken care of immediately.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The impossible became possible
I didn’t think I could ever own an amazing car like this but Michael made it happen for me. It seemed like it was impossible for me to qualify for it but Michael did his magic and here I am giving a review while I’m inside my new ride! Thanks Michael!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a car
Very very helpful and flexible. Would highly recommend to any body looking for a car. Very easy to get in touch with and even easier to drive off in a car w/. Great service. Great price. You can’t beat it!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth sale
Did basically the whole sale over text then once the papers were ready Mike called we came in and signed. Spent maybe a hour in the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and Painless
Was looking around for vehicles and it was exhausting! Spotted a great deal at Motorcars and Keith was able to help me finance the vehicle and head out in no time. I am a first time buyer and felt that I was in great hands and getting the best overall service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy!
Keith was great to work with and made the whole process quick and easy! No one ever tried to haggle me into something more than what I was Looking for and did everything to make sure I was Able to get the vehicle I wanted.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Amazing! Service was great!
The service was great. Keith made it quick and easy. I was happy with the price and car. Everything was close to home and convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car