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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Bad car Dealership

DO not buy from these people they lie. When I got the car home the car had tons of things wrong with it. If you buy a car from these people make sure you get the car looked at a dealership down the street.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy Buyer

I was very happy with John and Simone.. I purchased a 2015 Ford Edge and have had my car for two weeks. It was missing the navigation SD card. They ordered one right away and are sending it to my home. Very friendly, helpful, and fair pricing. I loved that they are a family business! Thank you Motor Car team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good car buying experience

Show room was a little rundown but Simone was excellent to work with and followed up on all promises we enjoyed buying our car there - it was a low pressure car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people great service

From moment I walked into dealership I was greeted by a few employees who were all very nice. Mike the salesman seemed genuinely interested in matching me with the right car and went the extra step to make me feel comfortable. I never felt so at ease with car sales people before. Once I found the vehicle I liked, and we agreed on price, they found me a great rate financing as well. . I would highly recommend Motorcars of Lansing to anyone looking for great cars at terrific prices, but also customer service that is second to none

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast, friendly and simply!

I walked into Motorcars Of Lansing looking for a reliable vehicle to get me back and forth to work and other daily uses. Michael was very friendly and worked hard to meet all of my needs and I left in one of the two cars that I picked out when I first arrived which was a 2012 Chevrolet Impala LT. I would recommend that anyone in the market should stop by Motorcars and give Michael a shot! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Finally found the one!

I was ready to buy a new vehicle...I have owned a mini-van for the last 8 years or so. My kids are now grown and wanted an SUV. I went to several dealerships and at one place not one salesperson was to be seen. I left a little discouraged. Finally my hubby said "let's go to Motorcars of Lansing". My son had purchased a vehicle about a year and a half ago. He was very happy with it so I decided to check them out. This was on a Saturday the day after Christmas. I seen several nice SUVs but I had my eye on a 2015 Jeep Cherokee Latitude. I test drove it and by Monday evening during an ice-storm I picked up my new ride! They worked hard to get me into this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car

I was looking for a Porsche Panamera for my wife for Christmas. I went to the Porsche dearer for a red Panamera. They could not locate one and said that there was only 2 red ones coming in the country and they were both spoken fore. I then google the Panamera and the exact car I was looking for was sitting at Motor Cars of Lancing. A quick e mail and Mike Badawi, the general Manager, called me in the morning. He assured me that the car was perfect. After a quick 2 minutes of negotiating a price. We were set. The only problem was I am in Independence, Oregon and the car is in Lansing Michigan. Mike agreed to meet us at the Detroit airport. Sure enough we walked out of baggage claim and this perfect Porsche Panamera rolls up. It took 5 minutes to inspect the car, get the keys and we were off for the adventure home. At the end of the 2,700 miles home, two things came to mind. The Porsche was perfect, Mike and everyone at Motor Cars of Lansing were also. Thanks again, Henry Bartle 360-907-0716

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2006 Land Rover Sport

Great Customer Service Simone Was My Sales Representative She Helped Me Alot With Getting The Vehicle I Wanted It Was A Very Friendly Enviroment If I Ever Need Another Car I Will Be Seeing Simone Again At Motorcars Of Lansing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review,you made our day.

Motorcars

Simone sold me my 2011 Buick Regal.. She made the buying process smooth and easy..and I'm LOVING my beautiful car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I felt like part of the family

I was in need of a new car and didn't know where to go, so I asked my dad who is a retired Fisher Body foreman, to help. So first we went to a dealership in Jackson where he knew one of the mechanics. I wanted to get a GMC Yukon Denali and they kept trying to push me into an Impala, which I didn't even like. After doing a price search online I found one that I fell in love with at Motorcars of Lansing. So I called and spoke with a man named Ryan, and he told me to come in and take it for a drive. When I got there that afternoon they were all having a big lunch and invited my father and I to eat with them. It was John (the owner) Simone (his sister) Michael (his brother) Ryan (another family member) and John's wife and beautiful little daughter. Before we even took the Yukon on a drive I felt like we all knew each other for years. It was just an overall great experience and environment there. Long story short I love my new Yukon Denali and anytime I need anything with any vehicle my family owns we go straight to Motorcars of Lansing. Doesn't matter if it's to get a detail, get serviced, or buy a new car. They take great care of us, I still feel like part of the family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.