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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Simply Awesome Experience

After looking around for a used car I saw the ad for Motorcars in the Wheeler Dealer and checked them out online. After reading the review a I decided to give them a try. Needless to say I was not disappointed. Simone worked with me to get me in a car with payments that I could afford. She was very friendly and made me feel very comfortable throughout the whole process. I would and have highly recommended Motorcars to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

haters are going to hate

ive purchased 9 cars from this dealership and the coustomer service is 10 times better than any big dealership and for you people leaving all these bad comments you are buying a used car not new so you may experince some stuff that might be wrong but from my experince they usally will fix

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and beyond!

My family was looking for a specific vehicle and Motorcars searched for weeks to find exactly what we wanted. We appreciated the patience and time spent by Simone and John to make sure we drove away in our perfect vehicle. Motorcars took care of all the minor and major repairs making sure we were in a safe and reliable vehicle. Working with Simone to finance and transfer plates was super easy and stress free. I have taken my other vehicle into Motorcars to be serviced by Tony and I have been equally impressed with the work and repairs completed on my vehicle. I am 100% satisfied with my purchase and with Motorcars. I am excited they are expanding and beginning construction on a new facility in Lansing. It is nice dealing with a successful local family operated business..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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awesome

Went in with little hope of getting a car, Simone did an awesome job in finding a car for me. Highly recommend dealership. The other employees were also friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Had a good experience with the dealership, all thanks to Simone!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2011 Chevrolet Volt!I love it!!!

I was looking for a specific car and motorcars went out of their way to make sure they found it even though it was all the way in Chicago. they sent someone there to look at the car and purchase it. It was the easiest thing ever! Thanks for your help Simone, Ill be back for another one in a couple years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience buying a car!

I had a great experience at Motor Cars of Lansing, from start to finish. I dealt with Simone Badawi and she was extremely knowledgeable about her inventory and she did everything she could do to help me get into a vehicle that I wanted, without being pushy. She took the time to get to know me and what my needs were. I would absolutely recommend any of my friends or family to go see Simone at Motors Cars of Lansing, anytime they are in need of a new or used vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Service after the sale

I bought a car at motorcars about 30 days ago. I was having some problems and decided to bring it back to the dealership. I had a bad experience with the last place turning their back on me, but Motorcar's didn't, John and his team back me up and took care of the problems. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service great team!!!!

Simone B. Was amazing! She took really good care of us! She knows her whips!!!! She hustled out a great deal and we left feelin bossy!!!!! THANK YOU SIMONE!!!!! #hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2012 Dodge Caravan

I have bought many cars from Marty, and this will be my 6th one. I am very happy with the service and the car. Motorcars of Lansing has went out of their way to help get into each car along with marty. Thanks for taking the time to help, ill be back for another and more referrals! I get $100 cash for every referral that buys a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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