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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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"WOW!!! FANTASTIC CAR! GREAT PRICE! TREVOR TOLD TH

After many pleasant dealings with other dealers, MOTRCARS had some big shoes to fill. Without a doubt , they did just that. I dealt with Micheal Badawi from day one and thoroughly enjoyed working with him on my trade , buying the car they had offered for sale and the financing . He was always very punctual in getting back with me rather it was after hours or weekends. The car I bought from them was exactly as described with no games or false advertising . I have bought many cars and I can usually sense if there is dishonesty. Definitely not the case with Micheal or Motorcars. Micheal worked strides to meet my request for shipping the car and was 100% satisfied with the enclosed shipping co. he uses. I felt they were fair with my trade and with the car I purchased from them. I would definitely recommend both Micheal and Motorcars for your purchase of any fine automobiles. I plan on using them in the future if I am still able to afford my toys. Thanks again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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shady dealership be wary!

Sold me a car with a bad engine, and will not respond to my calls. It's my problem now if basically what the service manager said.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't make the same mistake

Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace the engine for just the labor cost. $1100. Replaced it with another bad engine, now I can't get a hold of anyone. I got ripped bad!!!! don't go there. you'll be sorry.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Don T

Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, Professional, Honest, and Negotiable!

Was dealing with a dealership out of Fowlerville, who would not negotiate a single dollar on price. Found the same year car here at MotorCars of Lansing, with only a few thousand more miles on it, for the same asking price, negotiated with Mardee over the phone within 5 minutes of talking to her, within 3 hours of speaking with her I was at the dealership with check in hand to check out the vehicle. With minor scratches/dents, as any normal car will have, I was very happy with every step of the car buying process that had been such a complete headache with Fowlerville Ford. I do have an issue with the remote start on the key fob, I can't seem to get it to work, but I have not contacted Mardee about it yet as I just bought the car yesterday and am still loving everything about it! I'm sure if I take it into Lansing she would be able to set it straight. Family run business, that cares about their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I got a 09 Civic from their Kalamazoo lot and worked with...

I got a 09 Civic from their Kalamazoo lot and worked with Keith. He was very helpful and courteous. He isn't you're average used car salesman, when stonewalled by his boss on price he offered to split the difference and pay it himself! I would recommend Motorcars of Kalamazoo to anyone, I got a great deal for a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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i had keith go to auctions and he found me what i was...

i had keith go to auctions and he found me what i was looking for and the whole experience went well he is very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased my second car from this dealership and I...

Just purchased my second car from this dealership and I am once again blown away with the price and quality of the vehicle (2012 audi a7 by the way)The staff seems to really take pride in thier work and you feel as if your at home.EXTREMELY BUSY PLACE!! but they handle everything very professionally and really make you feel important.Im leaving this review because the overall experience was awesome.I left a "good" rating on the qulity of work only because the vehicle had just gotten off the truck and they werent able to spend to much time on the Detail.Thanks again??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am unable to delete my previous negative review but I...

I am unable to delete my previous negative review but I must admit I posted it prematurely. I did have a negative experience with my salesman and was frustrated with some issues I ran in to with my car. But I kind've jumped the gun and gave up too soon. I ended up reaching out to the owner of the dealership, John. I shared my experience with him and he was more than helpful at finding a resolution for me. He was unaware of the issues I had with my vehicle but it could've happened with any car from any dealership. After talking with John on the phone for over an hour and even gettin invited to meet with him in his office, I left feeling like a valued client. The car had already been sold months prior and John had no obligation to help me because he did fulfill all of his obligations to me. But he still worked with me until he could see I was truly satisfied with his suggestion. You're taking a chance when you buy a used vehicle no matter where you go because it's not brand new BUT you can rest assured that the owner of this dealership cares about his customers and if you have ANY issue, just go to the guy in charge. Really is a great guy and wants you to be happy with your car purchase. Thanks for all your help John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional, great experience and knowledge

I have experience and knowledge in this field and I was extremely happy from the second I walked in to the second I walked out. These men and women truly care about the happiness of the customer over making a quick buck. They are friendly and highly professional. I recommend all to go there before any other lot. Great quality cars with Kelly blue book pricing. Last but certainly not least, they take time on the cars that they put on their lot!! Not any car will do! Thank you motor city cars of Lansing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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