Reviews
"WOW!!! FANTASTIC CAR! GREAT PRICE! TREVOR TOLD TH
After many pleasant dealings with other dealers, MOTRCARS had some big shoes to fill. Without a doubt , they did just that. I dealt with Micheal Badawi from day one and thoroughly enjoyed working with him on my trade , buying the car they had offered for sale and the financing . He was always very punctual in getting back with me rather it was after hours or weekends. The car I bought from them was exactly as described with no games or false advertising . I have bought many cars and I can usually sense if there is dishonesty. Definitely not the case with Micheal or Motorcars. Micheal worked strides to meet my request for shipping the car and was 100% satisfied with the enclosed shipping co. he uses. I felt they were fair with my trade and with the car I purchased from them. I would definitely recommend both Micheal and Motorcars for your purchase of any fine automobiles. I plan on using them in the future if I am still able to afford my toys. Thanks again !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
shady dealership be wary!
Sold me a car with a bad engine, and will not respond to my calls. It's my problem now if basically what the service manager said.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't make the same mistake
Purchased an Audi, drove home and immediately had engine problems. I thought that it would be okay after I spoke with the owner. He offer to replace the engine for just the labor cost. $1100. Replaced it with another bad engine, now I can't get a hold of anyone. I got ripped bad!!!! don't go there. you'll be sorry.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Don T
Hi highly recommend this dealership and everyone should come down and see Marty she gets it done and I am very happy with my new ride.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick, Professional, Honest, and Negotiable!
Was dealing with a dealership out of Fowlerville, who would not negotiate a single dollar on price. Found the same year car here at MotorCars of Lansing, with only a few thousand more miles on it, for the same asking price, negotiated with Mardee over the phone within 5 minutes of talking to her, within 3 hours of speaking with her I was at the dealership with check in hand to check out the vehicle. With minor scratches/dents, as any normal car will have, I was very happy with every step of the car buying process that had been such a complete headache with Fowlerville Ford. I do have an issue with the remote start on the key fob, I can't seem to get it to work, but I have not contacted Mardee about it yet as I just bought the car yesterday and am still loving everything about it! I'm sure if I take it into Lansing she would be able to set it straight. Family run business, that cares about their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I got a 09 Civic from their Kalamazoo lot and worked with...
I got a 09 Civic from their Kalamazoo lot and worked with Keith. He was very helpful and courteous. He isn't you're average used car salesman, when stonewalled by his boss on price he offered to split the difference and pay it himself! I would recommend Motorcars of Kalamazoo to anyone, I got a great deal for a great car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i had keith go to auctions and he found me what i was...
i had keith go to auctions and he found me what i was looking for and the whole experience went well he is very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just purchased my second car from this dealership and I...
Just purchased my second car from this dealership and I am once again blown away with the price and quality of the vehicle (2012 audi a7 by the way)The staff seems to really take pride in thier work and you feel as if your at home.EXTREMELY BUSY PLACE!! but they handle everything very professionally and really make you feel important.Im leaving this review because the overall experience was awesome.I left a "good" rating on the qulity of work only because the vehicle had just gotten off the truck and they werent able to spend to much time on the Detail.Thanks again??
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am unable to delete my previous negative review but I...
I am unable to delete my previous negative review but I must admit I posted it prematurely. I did have a negative experience with my salesman and was frustrated with some issues I ran in to with my car. But I kind've jumped the gun and gave up too soon. I ended up reaching out to the owner of the dealership, John. I shared my experience with him and he was more than helpful at finding a resolution for me. He was unaware of the issues I had with my vehicle but it could've happened with any car from any dealership. After talking with John on the phone for over an hour and even gettin invited to meet with him in his office, I left feeling like a valued client. The car had already been sold months prior and John had no obligation to help me because he did fulfill all of his obligations to me. But he still worked with me until he could see I was truly satisfied with his suggestion. You're taking a chance when you buy a used vehicle no matter where you go because it's not brand new BUT you can rest assured that the owner of this dealership cares about his customers and if you have ANY issue, just go to the guy in charge. Really is a great guy and wants you to be happy with your car purchase. Thanks for all your help John.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional, great experience and knowledge
I have experience and knowledge in this field and I was extremely happy from the second I walked in to the second I walked out. These men and women truly care about the happiness of the customer over making a quick buck. They are friendly and highly professional. I recommend all to go there before any other lot. Great quality cars with Kelly blue book pricing. Last but certainly not least, they take time on the cars that they put on their lot!! Not any car will do! Thank you motor city cars of Lansing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase