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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Great Service

I just bought a 2011 Impala and I am very happy with both the car, the price, and the service I got from Michael. He processed our application & paperwork very quickly and made himself available the next day to help me activate OnStar and to explain it to me, which I very much appreciated. I came to Motorcars Of Lansing because I had purchased my last used car there. I will certainly by my next used car there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I should have read the reviews

I drove 80 Miles to Lansing to buy a white Dodge Charger they advertised on Cars.com, when I get there I immediately noticed trim missing around the exhaust. Then plastic rivets missing, the shroud is just hanging, white over spray, inside the rear wheel well, the back bumper is loose when you grab it. They claimed in the ad this vehicle has a clean carfax, but it's definataly been in an accident. There is a body shop there onsite where it appears they tried to fix it. I guess that's why there's no pics of the rear end. They just seem like a shady mom and pop dealership. I would steer clear, and go to a real dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

This is in retaleation to the dealership not agreeing to Rick Gomez's offer and not coming down on the price.Very nice charger,well priced.After reading the review we checked the vehicle,it is perfect.With over 8000 vehicles sold we are the leading the pack in used vehicles sold for one reason and one reason alone..BETTER CARS BETTER PRICES.Shop @www.motorcarsoflansing.com

MY NEW TRUCK!!

I would highly recommend motorcars of Lansing for your next used car purchase. Keith was very quick in responding to my inquiry on the truck I recently purchased from him. He had the paperwork ready to go when we arrived and within an hour I was leaving with my new truck. Everyone was very friendly and customer satisfaction is a priority to them. It was an enjoyable experience and I would have no problem dealing with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you had a great experience, thank you for leaving a review! Your business here is very much appreciated, we are almost done with construction of our new showroom and we would love to have you come check it out along with any friends or family! Thank you, Motorcars of Lansing

Tenacious, and friendly. What a car sales should be....

Tenacious, and friendly. What a car sales should be. Upfront pricing and worked hard to get my business. Drove from Jackson to get the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was very friendly and helpful! Keith King was...

Everyone was very friendly and helpful! Keith King was the best! I got a great car for a great price!! I will be telling all my friends to come here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would highly recommend motorcars of Lansing for your...

I would highly recommend motorcars of Lansing for your next used car purchase. Keith was very quick in responding to my inquiry on the truck I recently purchased from him. He had the paperwork ready to go when we arrived and within an hour I was leaving with my new truck. Everyone was very friendly and customer satisfaction is a priority to them. It was an enjoyable experience and I would have no problem dealing with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would recommend this dealership to anyone and the...

I would recommend this dealership to anyone and the people are very nice to work with. My salesman Keith was great and he was very helpful. I feel that these are good people and the car I ended up buying had a couple minor issues (which is common in used cars) but John and Keith were very helpful in making sure these items got fixed and were no longer issues. I am very happy with my purchase and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Keith King was a very caring and knowledgeable of the...

Keith King was a very caring and knowledgeable of the cars that I was interested in. He told me about financing and he treated me as if I was a friend. He was in my opinion a class act. I must add that the entire staff was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keith and everyone were super helpful, straightforward,...

Keith and everyone were super helpful, straightforward, knowledgeable, and friendly. We weren't planning on buying a car, but because of circumstances we had to, they made the process easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was pleasantly surprised that I found a vehicle to meet...

I was pleasantly surprised that I found a vehicle to meet my needs, and at a reasonable price. Simone was very helpful and patient with us as we waited to obtain the needed documentation for the purchase of the vehicle. She was friendly and treated me respect. I would gladly recommend giving Motorcars of Lansing a try. Kristina Vernon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.