Reviews
We received exceptional treatment at our service!
We received exceptional treatment at our service! The service advisor Brian is always amazing at communicating and I trust all of them. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carson was very helpful.
Carson was very helpful. And in addition he was very polite and well spoken he was patient with our questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Englishmd2, we're glad to hear you enjoyed your visit.
We had a very pleasant sales person, and enjoyed dealing
We had a very pleasant sales person, and enjoyed dealing with him. It is the second Lexus that we bought from this dealership .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Englishmd2@gmail.com, thank you; we appreciate your feedback! Kudos to the team for going above and beyond!
Rebecca was extremely knowledgeable and helpful in
Rebecca was extremely knowledgeable and helpful in answering my questions and explaining the complexities of the auto, especially for an “older “ owner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jozadysm, we are very happy to have provided you with such a positive experience! Rebecca and our tech team do a wonderful job explaining all of the technology that our cars have to offer! And should you need additional assistance, our tech team is almost always available to help you out.
I have been coming here for years.
I have been coming here for years. I will never buy a car elsewhere and I trust them implicitly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stacylbadger74, we really appreciate your feedback! It has been our honor to serve you over the years and hope to continue for many more years!
Carson was so helpful.
Carson was so helpful. He answered all of questions and gave me an awesome refresher!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Hendrick Lexus. Please let Carson or any of our team know if you have further questions. Have a great weekend!
Carson is just who we needed.
Carson is just who we needed. As new owners, we had struggled with basics such as accessing CarPlay for those other than the primary driver. Even locating the buttons to lower the back seat was a hurdle. Carson taught us how to use Advanced parking today. We bought this car 3 months ago. We now feel like pros. Too bad we can’t bring our Volvo here for him to explain the tech! Carson gets a 10 out of 10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Liliblack, thank you; we appreciate your feedback! Carson does a fine job and we are lucky to have him on our team! Please don't hesitate to reach out should you need anything at all!
My service advisor, Josh Mohr, is awesome.
My service advisor, Josh Mohr, is awesome. He's very responsive anytime I have a question or request and he explains any recommendations resulting from the service work that was performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Teressa, we are so happy to read such a great review about Hendrick Lexus Charlotte! We agree, Josh does a great job! Please let us know if you need anything at all!
Nick and Ralph are wonderful to work with when buying a
Nick and Ralph are wonderful to work with when buying a car! They both provided the best service that I have ever imagined of. When you are looking for a car, come ask for Nick and Ralph.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bg, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!
Extremely pleasant experience like always received the
Extremely pleasant experience like always received the past 19 years Had opportunity to have service in Huntersville Lexus 25 minutes from home but chose to travel 55 minutes to Hendrick Lexus Charlotte
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike Roth, thank you for sharing your positive experience! We appreciate your loyalty over the years and for driving the extra distance. Please let us know if you need anything. Have a great day!