Reviews
I have always had excellent service with Michael Mirek.
I have always had excellent service with Michael Mirek. He is always happy to help anyway he can. That's why i only ask for him. He has been my advisor for years!!!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Marcia Hurst, we appreciate you taking the time to leave us this feedback.
Great service , easy to schedule, clean facilities, video
Great service , easy to schedule, clean facilities, video review from underneath vehicle, on time with minimal wait time, delivered clean washed vehicle . Will return again for next service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Scott J, thank you for taking the time to leave a review for us at Hendrick Lexus Charlotte. We're happy we could meet your expectations!
Amber was the best very helpful.
Amber was the best very helpful. Patient explained everything in I detail highly recommend her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. Please let us know if you have any further questions. We hope you have a great day!
Hendrick Lexus Charlotte is the best place for service as
Hendrick Lexus Charlotte is the best place for service as I've been dealing with them over 15+ years with my personal vehicles and my dad's vehicle. The hospitality is always great and the customer service experience is phenomenal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, and have a fantastic day!
This dealership is top notch.
This dealership is top notch. My service advisor, Mike Mirek, is second to none. The entire dealership is very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donny B, thank you so much for your positive comments about Hendrick Lexus Charlotte!
Excellent experience with the service department and
Excellent experience with the service department and especially my service advisor, Michael Mirek. He is knowledgeable, efficient and trustworthy! I am a long-time repeat customer and i highly recommend this dealership for sales and service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mmp, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
The dealership is very professional and exhibit an
The dealership is very professional and exhibit an excellent service My advisor is best advisor at office. Michael Mirek is always organized and extremely professional. He displays a great deal of knowledge and expertise. You are extremely fortunate to have Michael Mirek has an employee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patrickwnarcisse, we are so pleased you enjoyed your visit to Hendrick Lexus Charlotte!
Will was amazing.
Will was amazing. Very knowledgeable, articulate and customer service centered. One of the many good ones at Hendrick Lexus independence.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Captmark9, we are very happy to have provided you with such a positive experience!
Stellar!
Mike Mirrek is a perfect adviser.
Mike Mirrek is a perfect adviser. He helped me save money and make the right decisions. Mechanics were also good. I will continue to use that service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Garry, we are so happy to read such a great review about Hendrick Lexus Charlotte!
I had a first-time experience when I brought my car in
I had a first-time experience when I brought my car in for service. All of the service technicians were very accommodating, Adrian was great. I did get all my questions answered regarding things on the display. Unfortunately I don't remember the names of the two young men who helped me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Suzanne, your satisfaction is our top priority. Thank you for choosing Hendrick Lexus Charlotte!