Reviews
Quick dependable servicec
Quick dependable service performed when they said it would be and fully explained with comments for any recommended action on my part.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Wrangler Sport Ultd
Had a great experience working with Stacy Parham in finding the right wrangler. First time jeep owner, he helped me find the right jeep at the best price. He listened to me and my wife on what we wanted and in one day, I walked away with an awesome jeep! Would recommend working with Stacy and Keffer Jeep Dodge Chrysler to anyone in the market for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review of our dealership. At Keffer Chrysler Jeep Dodge we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Stacy did just that. Stacy is a great people person and he strives to create a great buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new jeep! Thank you for the recommendations. If you have any questions or concerns, please do not hesitate to come see us. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com
Great Expirence!!!
We bought a 2015 Jeep Wrangler today from Kim and Emad!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
May 2015 service review
The service rep was informative and helped me understand the cost associated either work that was being done, which was fairly extensive.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Car Buying Experience EVER
Our sales person was absolutely amazing. Knowledgeable, Listened reliable definitely someone we will do business with over and over!!! Her name is Sydney Clark
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales experience
Thought Xavier handled the deal very well. He worked hard to get me the Jeep I wanted. I liked the price I got. I don't remember his name but the guy who handled the paperwork was efficient and concerned about taking too much of my time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took good care of my daughter
I sold my 2012 Jeep Grand Cherokee Limited to my daughter. She brought it in for service and had some extensive transmission work done. You covered it under warranty. As this is the 2nd car we have purchased from your dealership since returning to Charlotte a few years ago, I was grateful, as a father.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superb Sales Experience
Sales person was very knowledgable, explained all questions asked and showed how everything worked on my new vehicle. He made my car buying experience enjoyable and I walked away feeling satisfied that O got the best deal for me. Best experience ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A+ service. Large inventory
Largest inventory within 2 hours of my home. Shopped online, drove 2 hours and bought my new jeep. New what I wanted and what I didn't. You had THE jeep. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keffer is great
Salesperson [Heather] was professional and understood my expediency. The deal was done over the phone and the car was perfect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase