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Keffer Jeep Chrysler Dodge RAM

(2,488 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Krystle Hager & Keefer Jeep Chrysler

I arrived at Keffer Jeep Chrysler thinking I was going to purchase a certified used car yet after the help from Krystle I realized that I was able to purchase a new vehicle. No hassle no pressure. Seriously, I told them my terms and the met them. Yes part of my terms was no money down.. :-).. Fast, no hassle, friendly, helpful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

We dealt with Mike Lewis, and he was great. We told him what we wanted and he made it happen. Then on top of that he got the car delivered to us the same night we bought it and we live in Raleigh, NC. Better customer service than we received from our local jeep dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services

The time that was spent on my husband and I while we made our decision. The availability of vehicles that were available to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellant Experience

Wonderful Non Pushy Salesman. Knowledgeable Finance Manager and Fast Process. AWESOME PEOPLE !!! Most likely will never buy an car from any other Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales stakk

The people, and the way they handle business---All the sales staff work together to make the experience of buying together pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Superb Sales Experience

Sales person, Richie, was very attentive to my wants, very knowledgable, explained all questions asked, and showed how everything worked on my new vehicle. He made my car buying experience enjoyable and I walked away feeling satisfied that I got the best deal for me. Best experience ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for reviewing your time spent at Keffer Chrysler Jeep Dodge. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with Richie was enjoyable! He is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

Excellent customer sevice

I was looking to buy a Wrangler, went to several dealerships in Charlotte metro area, but when I met Heather Erazo, she was personable, very positive and easy to talk to, she got me in just what I wanted, and loving my Jeep.. Thanks Heather

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Wrangler! Thank you for taking the time to write about your experience. It is magnificent to know that Heather was able to provide you with the personalize, positive and easy service that Keffer Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

Excellent experience

Easy to work with. Gave me a great deal on my new Jeep and on my trade. No haggling. Finance department was easy as well. No pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new jeep! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

Buying a new Wrangler Unlimited

I was unable to find the deal I wanted locally on a new Jeep. I drove 4 hours to Keffer because of the price and the excellent service that Kim provided. She was very helpful, and was in touch daily. Once we arrived at the dealership, she personally made sure that we received quick service. Joey was very quick and helpful getting my trade value and deal sheet to me on the weekend. Overall this is a great place to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kim and Joey's efforts had made the difference in your car buying experience, and they are valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

great service

Never have I had such a rewarding truck buying experience as I did with Heather Erazo. Knowaglable and efficient. Found the truck I had been looking in 10min. Was driving way on an hour. Highly recommend Heather at Keffer Chrysler. Hands down best experience ever. Thank you Heather.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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