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Larry Jay Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry Jay Mitsubishi from DealerRater.

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Larry Jay Fan

Been a customer for 11 years and 4 cats later, Larry Jay is still my only choice! They?re great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dava, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Amazing experience!

The staff is extremely friendly and amazing people! I have bought two cars from here now and love how fast they get everything worked out. They get the routine services done extremely fast and I never have to wait more than 30 minutes! Absolutely amazing place and people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Larry Jay Mitsubishi, enjoy that ride!

tracylrumley@gmail.com

Best experience I received in years of buying vehicles the entire staff was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tracy, Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

Vanita Means

It did not make for a good impression to have to physically come back to the store to redo some paper.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vanita, we apologize for the frustration of needing additional signed paperwork from you. I know this was an inconvenience, and should have been handled properly in the first place. Though we strive to make our process and paperwork as convenient and complete as possible for our customers, sometimes our lenders require additional information and sometimes we just make mistakes. Glad we caught it and were able to get it fixed. Thank you for the feedback and know that we very much appreciate your business.

Frederick you the best man

Frederick Dee was really awesome helping me find a car work with me on my budget and everything I really appreciate them guys at Mitsubishi they do an awesome job they are there to help you help you not to rip you off I really appreciate it they deserve more than a triple a thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Richard, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Larry Jay Mitsubishi and we hope to see you again.

Great experience from Larry Jays and Micheal.

I had a very great experience, my mom has bought to cars from here and she only goes to one person at the dealer Michael Corum. Michael helped me and got me in a car which seemed impossible thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello William! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Great service

Great service friendly folks very professional..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Carolyn, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Larry Jay Mitsubishi.

service

The service was fine. I don't know why the sticker wasn't changed on ther tag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Clarence, thank you for your review. We value the comments from all our customers and feel that any feedback type helps us improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Larry Jay Mitsubishi.

Mirage G4

Always professional and courteous clean waiting rooms,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathy, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Outlander

I enjoy the purchase of our new car the sale lady miss Mona make our process nice and easy, we are very please and we definitely will recommend. P.S This review is completely honest we never get any kind of rewards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nereida, thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!