Reviews
Write a reviewService Department at Larry Jay's
Best service I could have ever gotten .Came and got my Jeep soon as I contacted them, couldn't ask for better service the best ever Larry Jay's Service Department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frances, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.
Recruiter
Although I was late for my appointment because of traffic...they were so kind, professional and immediately too my car for service. The service consultant was great and very prompt answering questions. Thanks so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2. Hi Darenda! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!
Excellent Repair Service
The service was prompt and everyone was so nice. The gentleman in the Service department explained things so I could understand them and gave me a maintenance list/schedule. I really appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Latonia, Thank you for the 5-star rating! We hope to see you again in the future!
Auto Maintenance
I always enjoy going in for my auto maintenance. Always great people take great care of you and you vehicle. Plus it is nice to go in and see the newer vehicles. Wonderful group of people and Wonderful customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Martha, we thank you for taking the time to leave us this fantastic rating! Our team prides themselves on giving the best service in the Charlotte area. Come back and check out our new cars anytime! Take care!
Team One....
Team One gets your service repairs done in quality time and quality care... Satisfaction guaranteed Team One is my personal choice name for a great bunch of professional guys!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi MeMaw! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!
Annual inspection
Customer service was helpful. I went in for my annual inspection and ended up getting some extra much needed work done. It took longer than I expected but it was worth the wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us this honest feedback of your experience with us Raven. Think of Larry Jay Mitsubishi for any automotive needs you may have in the future. We look forward to working with you again! Take care!
R hunter
I love this place all the people there are so nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reggie, we love hearing how much you love Larry Jay Mitsubishi! We hope to see you again for any of your automotive needs in the future. Take care!
Awesome Service
This was my first time at Larry Jay. I had some issues with my car and some routine maintenance that needed to be done. They were so nice and got me set up with everything I needed. I highly recommend their services!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katie, we are so happy to hear that your 1st experience at Laryy Jay Mitsubishi was a great one! Our team looks forward to working with you again in the future. Have a great rest of your day!
My service was impeccable
Great customer service. Accommodations were made for me with a loaner vehicle while mine was being repaired. Very polite and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there Joe, thank you for taking the time out of y our day to leave us this 5-star review! We have the best service staff around and we are always happy to help! Have a great rest of your day.
Maintenance
Required oil and transmission fluid change. Had received estimate when appointment was made. No surprises, reviewed with service advisor before vehicle taken into service. Upon completion reviewed upcoming maintenance and was given estimates- appreciate being kept informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Barbara, for your exceptional review of our service department! We pride ourselves on having excellent service for our community, Come back and see us again anytime. Take care!