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Larry Jay Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry Jay Mitsubishi from DealerRater.

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Customer

Every one treat me like family and the environment is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Evelyn, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Michael D Allen

If you are looking for a new car I would highly recommend buying one from Larry Jay Mitsubishi. Unlike other Mitsubishi dealerships. They offer a lifetime warranty on all the new cars they sell. Ask for Mike he will take his time with you to help you with any questions you have. Mike and Dave the sales manager are both amazing and will take care of you. So, take the trip to Larry Jay Mitsubishi in South Charlotte NC. It will be worth the drive and tell them that Mike Allen sent you. You won't regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michael, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Service appointment

When making service appointment, they review if there are any other services needed as well as possible recall notices. At completion of appointment what services may be upcoming in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for giving us a five-star rating, Barbara! We're glad to know your experience with us was a positive one. We hope to see you in the future. Have a wonderful day!

Mitsubishi South Blvd ,Charlotte NC

Larry Jay Mitsubitshi on South Blvd in Charlotte,NC is by far tha best Car Dealership Ive ever visited. Where you get so much personal friendly service ,appointments are easily made at your convenience and did I say Free ! Yes free oil changes for the life of your vehicle too.Ive purchased four vehicles from Larry J.Mitsubishi youve gotta visit them soon.They are tha best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello! Thanks for leaving us this 5-star rating. Have a wonderful rest of your day!

Mitsubishi Mirage

Jay Mitsubishi really worked hard to get me into a car in their dealership. I love everyone there. They made me feel at home. I could'nt get the deal advertised but I still went home with a car that I so needed. Thanks Anwar Gordon and the sales team that made that day possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Debbie, thank you so much for taking the time to leave an excellent rating. We really appreciate you highlighting Anwar and our sales team. Please let us know what we can do for you in the future. Welcome to the Larry Jay Mitsubishi family!

Car owner of a Mitsubishi

There is one thing that would be make it better ,,,,, vacuum out the car after every service trip

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Harvetta, thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Larry Jay Mitsubishi. If there is anything else, we can do, do not hesitate to contact us!

Excellent Service

Had oil change, engine flush and tire rotation. Since I brought the car from Larry Jay - this was covered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Andy, thank you for reviewing your service experience! We are happy that you were able to take advantage of our complimentary services. Comr back and see us anytime at Larry Jay Mitsubishi!

Repair shop review

Employees at the repair shop are always professional, nice and treat me right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Prince, we are happy to hear that you are pleased with the service you receive here at Larry Jay Mitsubishi. Thank you so much for being one of our valued guests and we look forward to your next visit!

I recommend

The experience was great . And they have a fair price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Fernanda, we at Larry Jay Mitsubishi are elated you had a great experience. Thank you for taking the time to write the wonderful review!

I trust this team...

I believe I am always tried good as a customer, I trust this team - they even say when you don't need something. Glad I found them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this wonderful review! We are always happy to hear we provide 5-star service all around! Come back and see us again anytime. Take care!