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Larry Jay Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry Jay Mitsubishi from DealerRater.

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Great place to buy a car

Great service. Mona was very familiar with the ins and outs of the car that I bought. That was very important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Latonia, it is so great to hear that you found our staff so knowledgeable. We hope to see you soon.

MITSUBISHI OUTLANDER review

I have been going to this location to service my car for about 4 years now and they always treat me nice except for one time but I think the employee do not work there anymore. Really good people always give the best of advice and different choices to choose from. My only problem is the vehicle itself. I have had transmission replaced, Driver's seat already ripped and now my SERVICE ENGINE SOON light is on which is going to cost me about$1800, blue tooth problems ,all within 4 years kind of disappointing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon.

Work done.

I have been a client here for 15 years. My reason for being so loyal is solely because of the mechanic Andrew Winderl. If he leaves I leave. He is excellent in what he does and very honest to deal with. Id recommend asking for him anytime you need work done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, thank you for taking the time to highlight some of our staff! We are always happy to hear appreciation from our customers. Have a great day!

Ashley

Always a great experience at Larry J! The customer service is always amazing, I wont go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley, We appreciate the lovely feedback. Thank you and have a great day!

Great service.

Steven was wonderful he helped me and took the time to understand what I wanted and needed. He was able to work the numbers out, wish it could have gone further but he was outstanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brandon, thank you for taking the time to highlight some of our staff. We hope you have a great day.

Best Car DEALERSHIP

I googled Best car dealership and Larry Jay Mitsubishi was the first to be displayed. After attending my appointment with them. It was just that! The BEST CAR DEALERSHIP! They taught to accommodate me. I didnt have to do too much! Mike is an exceptional guy to work with. He is very professional and he gets down to business. He wants the best experience for his customers. Go see Mike at Larry Jay Mitsubishi 8515 South Blvd. Charlotte, NC. Guaranteed to be satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andre, thank you for your wonderful review. It is reviews like this that make us want to come to work every day. We hope you have a great day!

Car Service

I love coming to this location, because of the outstanding customer service. There is no pressure of people all over you trying to sell a car or pressure to to make unneeded repairs. They will advise you what services are due next with the prices, so you will be prepared for your next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, we are happy to hear you were provided an amazing customer service experience. Have a great day!

Car Buying

My experience at Larry Jay Mitsubishi was wonderful! I never experienced car buying power like this before. My salesperson Mike Corum was excellent! He made sure I was satisfied and comfortable at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, thank you for taking the time to leave us a review. We are happy to hear about your positive experience with us. Have a great day!

Jay Larry Mitsubishi

Jay Mitsubishi has the best customer service..Staff is warm and And very friendly..whenever there is an issue with my car Keith or Kerri are always ready to assist to schedule an appointment To bring it in.. I will be buying my next car from Jay Larry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shirley, Thank you for the review! The team appreciates your kind words! We look forward to servicing all your vehicle needs now and in the future!

Keith the wreath

I usually see Keith when I bring in my car for servicing and every once and a while the other guy that sits in back of him. Keith is awesome and offers me a beverage of my choosing when I come in. Also I spoke to John the serviceman who did my oil change and tire rotation and also took out the screw in my tire and explained things to me. I really like and appreciate John giving me his time! There is a bunch of good people that work at Larry Jays, from the Sales floor, Customer Service Dept., and the Service Center! Thank you all for all that you do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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