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Serra Auto Park

(217 reviews)
Visit Serra Auto Park
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (330) 408-4146 (330) 408-4146
Used (330) 517-7091 (330) 517-7091
Service (330) 517-7131 (330) 517-7131

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Auto Park from DealerRater.

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Serra Honda offers professional service to customers for

Serra Honda offers professional service to customers for their vehicles. They provide timely appointments, detailed explanations, and courteous interactions. I would recommend this dealership to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service has always been above and beyond here!

Service has always been above and beyond here! That's why I keep coming back! Thank you for all your help and thoroughness! Your team here is kind, courteous and top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Efficient, on time, great service.

Efficient, on time, great service. Kept me informed of progress. Will be back no doubt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It was easy to schedule the appointment.

It was easy to schedule the appointment. Bob was very professional and courteous. The wait was minimal and the price was fair. There isn't much more that you could ask for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Steve was super helpful answering all my questions and

Steve was super helpful answering all my questions and giving me all the information about my vehicle. He was easy to work with and responsive to emails. Great car buying experience with Steve Mallory and Serra Auto Park!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Melissa has been a save & grace for getting my vehicle

Melissa has been a save & grace for getting my vehicle scheduled for service, often same day, at a moments time. I'm not good for planning appointments timely so it takes stress off my shoulders when I can get scheduled more sooner than later. With that, she's always polite and seems genuinely glad to be doing her job when I arrive for my appointments. It's reassuring to work with folks that present to be enthusiastic about their positions. So, that does bring a sense of ease when dealing with her in service. Overall, the service techs got me out of there quickly, and Melissa was able to answer any questions I had. I appreciate the folks at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Melissa Tryon - Service advisor Very attentive and

Melissa Tryon - Service advisor Very attentive and Friendly. Made sure I understood what was getting done and what needed to be addressed in future visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly prompt service.

Friendly prompt service. Work completed in timely manner and was satisfactory. Happy with all aspects of service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent customer service.

Excellent customer service. The process was smooth and seamless. Carl helped me through the process and made it a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was great.

Service was great. Fast. Had oil changed, wipers installed, and tires rotated. Very happy with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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