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Serra Auto Park

(217 reviews)
Visit Serra Auto Park
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (330) 408-4146 (330) 408-4146
Used (330) 517-7091 (330) 517-7091
Service (330) 517-7131 (330) 517-7131

Reviews

(217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Auto Park from DealerRater.

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Julie was amazing as always.

Julie was amazing as always. Very knowledgeable and friendly and the finance department is very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We always have a wonderful experience at Serra Honda.

We always have a wonderful experience at Serra Honda. Tim was great and helped us tremendously.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Paul is an awesome salesman.

Paul is an awesome salesman. He listened to what I wanted, got me financed even though there were a few financial issues. He was with me every step of the way!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ed McKenna was helpful, friendly, knowledgable, and

Ed McKenna was helpful, friendly, knowledgable, and professional throughout the process. The experience was stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Seth is very friendly and takes time to explain things to

Seth is very friendly and takes time to explain things to you! He’s really cool! Thank you for having me yesterday:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Seth did a great job with my oil change and tire rotation

Seth did a great job with my oil change and tire rotation service on my Honda HRV. He explained what would be done, and when. My car was ready even before the estimated completion time. Seth was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleasent atmosphere polite people and willing to answer

Pleasent atmosphere polite people and willing to answer any and all questions that I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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From the moment I reached out to Serra regarding a Honda

From the moment I reached out to Serra regarding a Honda Certified car I was very interested in, every single person was extremely pleasant and helpful. We completed a deal with absolutely no pressure or the usual pressure tactics you hear horror stories about, and I could not be more pleased. Certainly the best car buying experience I’ve ever had and I’ve purchased many vehicles in my 73 years! Highly, highly recommend Serra Auto Park in Akron Ohio! Ask for Angie, Dave or Alex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bob Jeffreys was amazing.

Bob Jeffreys was amazing. He explained the services thoroughly in a way I could understand (I am autistic) without being condescending. He was also very nice to talk to and kept the small talk interesting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I purchased my HR-V two months ago and recently had a

I purchased my HR-V two months ago and recently had a tire blowout. I was able to get my car in the same morning I called for an appointment. They got my tire changed out and they ensured my other tires were still in good shape. After leaving the dealership, the tire pressure light popped back on, so I turned back around to go back to the dealership. My car was taken back right away to get the problem resolved immediately. They were very professional, kind and prompt. It was on of the better experiences I've had at a dealership. If you're in the hunt for a vehicle, I hughly recommend Serra Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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