Reviews
Julie was amazing as always.
Julie was amazing as always. Very knowledgeable and friendly and the finance department is very good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We always have a wonderful experience at Serra Honda.
We always have a wonderful experience at Serra Honda. Tim was great and helped us tremendously.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul is an awesome salesman.
Paul is an awesome salesman. He listened to what I wanted, got me financed even though there were a few financial issues. He was with me every step of the way!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ed McKenna was helpful, friendly, knowledgable, and
Ed McKenna was helpful, friendly, knowledgable, and professional throughout the process. The experience was stress-free.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Seth is very friendly and takes time to explain things to
Seth is very friendly and takes time to explain things to you! He’s really cool! Thank you for having me yesterday:)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Seth did a great job with my oil change and tire rotation
Seth did a great job with my oil change and tire rotation service on my Honda HRV. He explained what would be done, and when. My car was ready even before the estimated completion time. Seth was friendly and knowledgeable.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasent atmosphere polite people and willing to answer
Pleasent atmosphere polite people and willing to answer any and all questions that I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
From the moment I reached out to Serra regarding a Honda
From the moment I reached out to Serra regarding a Honda Certified car I was very interested in, every single person was extremely pleasant and helpful. We completed a deal with absolutely no pressure or the usual pressure tactics you hear horror stories about, and I could not be more pleased. Certainly the best car buying experience I’ve ever had and I’ve purchased many vehicles in my 73 years! Highly, highly recommend Serra Auto Park in Akron Ohio! Ask for Angie, Dave or Alex.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Jeffreys was amazing.
Bob Jeffreys was amazing. He explained the services thoroughly in a way I could understand (I am autistic) without being condescending. He was also very nice to talk to and kept the small talk interesting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I purchased my HR-V two months ago and recently had a
I purchased my HR-V two months ago and recently had a tire blowout. I was able to get my car in the same morning I called for an appointment. They got my tire changed out and they ensured my other tires were still in good shape. After leaving the dealership, the tire pressure light popped back on, so I turned back around to go back to the dealership. My car was taken back right away to get the problem resolved immediately. They were very professional, kind and prompt. It was on of the better experiences I've had at a dealership. If you're in the hunt for a vehicle, I hughly recommend Serra Honda.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase