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Serra Auto Park

(218 reviews)
Visit Serra Auto Park
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (330) 408-4146 (330) 408-4146
Used (330) 517-7091 (330) 517-7091
Service (330) 517-7131 (330) 517-7131

Reviews

(218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Auto Park from DealerRater.

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Service was great.

Service was great. Fast. Had oil changed, wipers installed, and tires rotated. Very happy with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Seamless process and a Great smile!

Seamless process and a Great smile! I would recommend this Dealership to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It was pleasant and done within a fair amount of time.

It was pleasant and done within a fair amount of time.lt waste best experience I had at a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Clean atmosphere , friendly, and knowledgeable about my

Clean atmosphere , friendly, and knowledgeable about my vehicle. Kept me informed about the service being provided while I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Carl was great!

Carl was great! He was a patient, no pressure guy who answered all my questions about the car and the whole leasing process. I had done my homework prior to coming in and I know that Carl offered me a very good deal. I would strongly recommend Carl to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dan was a great salesman took very good care in getting

Dan was a great salesman took very good care in getting my deal done would highly recommend both him and his dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I traveled from another state to look at this vehicle so

I traveled from another state to look at this vehicle so I did have many questions for Kate Hug over the phone before I took the 10 hour drive to see the vehicle in person and finish the deal. Kate made the process easy and stress free. It was a pleasure working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I like working with Megan.

I like working with Megan. She is very professional, pleasant and cheerful. I have only positive experiences with her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jake gave excellent service.

Jake gave excellent service. He was able to arrange to get my navigation updated and give me a loaner since the service was going to take longer than I had planned. He also understood my frustration with the nav system in my 2022 MDX and gave me a 2025 loaner so I see the new nav system which sold me on purchasing a new MDX which we are picking up tomorrow. He was friendly, courteous and helpful. He is a 10 star for my rating!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We delt with Paul and Casey at Serra Subaru.

We delt with Paul and Casey at Serra Subaru. They are very friendly and helpful. They are not pushy and are good at getting the best deal possible. We have had only good experiences with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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