Computer system is F***ed. Acura can't fix it.
The computer system causes the car's battery to die. Acura service admits they cannot fix the problem. Do not get this vehicle. I repeat do not get this vehicle. 3500 miles and it's a piece of junk.
- Comfort 4.0
- Interior 4.0
- Performance 3.0
- Value 1.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Electronics suck
I like the car, but the electronics suck. The infotainment center is difficult to use. I thought I knew how to do it but it changes on it's own. Sometimes I can set a station and sometimes I can't - it's up to the car's mood. The GPS sucks. It worked fine - then after I connected Apple to it one time to listen to my music, the infotainment system didn't work right any longer. This isn't just with my car. I have read the blogs and this is a major problem. I can't get the GPS to work - no matter what I do. I used to love it, ,but now I hate it. I wouldn't get this car again.
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 2.0
- Exterior 4.0
- Reliability 2.0
- Purchased a New car
- Used for Having fun
- Does not recommend this car
Most horrible car
totally broken infotainment system which the dealership cannot fix and now have filed corporate complaint - dropped calls - loud popping from speakers - switches from Sirius to FM radio on its own - creates dangerous distractions - horrible!!!
- Comfort 4.0
- Interior 4.0
- Performance 3.0
- Value 3.0
- Exterior 4.0
- Reliability 2.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
'Upgrade' from Honda to Acura: Bad Experience
Had been a Honda owner for over ten years- various models all new, I had NEVER had an issue with my Honda's. I wanted a small SUV and I wanted a bit of an upgrade, after test driving many vehicles the Acura RDX seemed to fit what I needed. I've owned the vehicle for under two months. From the beginning, the sunroof will 'shift' when going over speed bumps/ changes in terrain on the road. The shifting is a loud POP- seeming to be the body shifting all the weight or stress of the car to the large opening of the sunroof. I took the car to Acura dealer, they were unable to hear what I was talking about. Car is still making the noise daily. The bigger, and more scary problem is that in the infotainment center gets fuzzy or makes popping noises (as described by others) the system goes black *EVERYTHING GOES BLACK* a message says network connection lost, and the whole system restarts. Important to note that you cannot control anything as far as navigation, music, radio, clock, change modes of drive, etc. I took the vehicle in to Acura, they said there was a system update and that the downloaded it and it should be better. The day after I got my car back, it started again. One day while on an 2 hour car trip, it restarted 26 times. My fiance and I started a betting game on how many times it would restart. Acura claims that this is an Apple issue, and they're waiting for an update from Apple. I do not believe this is the case, this happens when my phone is connected, when it's not connected, when it's plugged in, when nothing is connected and just playing the radio. In my non-car-knowing brain, I believe this is a heat issue. When my car is parked in the garage and cooler, or when I am driving at night- this seems to happen less or not at all. When it's been parked in the hot sun all day and the car is hot- that's when this happens. To me, this seems to be some sort of connection issue or heat issue, not an Apple issue as stated by the Acura car dealer. I plan to take my car back again to forcefully make them fix the car. Possibly return the car.
- Comfort 5.0
- Interior 3.0
- Performance 2.0
- Value 2.0
- Exterior 4.0
- Reliability 1.0
- Purchased a Used car
- Used for Commuting
- Does not recommend this car
Since I was a victim of fraud and tricked into th
Would have paid more for the car of my choice except being tricked into this car on lies and deceit after my oxygen tank was depleted and I wasn’t able to make an intelligent decision.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 1.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Having fun
- Does recommend this car
Most Problems I've Ever Had With a Vehicle
Experienced numerous random intermittent problems with the "entertainment system" (and apparently other) software. System froze several times. Dropped phone calls. Dropped satellite music service at random. Lane departure warning system turned itself on and off at random. Object-approach warnings happened at random. BRAKE warning light came on at random. Cruise control vehicle-approach slowed RDX down while we were passing a car in another lane (only supposed to appear when you're approaching another vehicle from directly behind). Other problems too numerous to mention - all of which happened randomly, which meant that the dealer (who made honest efforts to address the problems) was unable to duplicate. Published reports allege that Acura apparently knew about the problems when it released the 2019 and 2020 RDX, and has reportedly lied several times about when the corrected software would be available. We felt the 2019 RDX was too dangerous and unreliable to continue using. Disposed of it and got a reliable SUV at a financial loss.
- Comfort 3.0
- Interior 3.0
- Performance 2.0
- Value 2.0
- Exterior 3.0
- Reliability 1.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car
2ND RDX I'VE OWNED
Love this car. I most recently owned a 2017 RDX. They've revamped and made the 2019 even better. Love it. Even at the base model ... it is like the luxury model for other brands.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 4.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Nice luxury car
Interior very comfortable and cab is very quiet. Nice looking suv. Cheaper than other luxury suv. Still have the Honda reliability. Lots of power. Averaged mpg 26 to 28. A little surprised by motor shutting of at stop light. But does help mpg.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 3.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Having fun
- Does recommend this car
ASPEC is so fun to drive!!!
Has everything you will ever need in a car. I had 2 MDX’s when the kids were smaller and I switched to the RDX... it’s better on gas and a blast to drive!
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
Love my RDX so far
I’ve only owned it for 48 hours now, but I researched this car and several others in its class, and if you want the most bang for your buck, buy an RDX. I got the SH-AWD Advance model with all the bells and whistles, and love the fit and finish of this SUV. The true touchpad interface got mixed reviews in many reviews I read, but I’m finding the learning curve very short in getting a feel for using it. Only two things I would change about the car if I could: the button to turn off the Auto Idle Stop feature should let you turn it off completely, because the shudder when re-accelerating is annoying and the button resets each time you start the car. The second thing is: this car needs a change holder for coins for tolls, meters, etc. These are nit picky things, however, and the engineers nailed it with every other aspect of this car. The dynamic driving modes are great, the head up display is great, the engine is lively, the interior is ultra comfortable and plush. The cockpit puts everything ergonomically where the driver can easily get to it. My absolute favorite thing on the RDX - the 16 speaker surround sound stereo system. It’s absolutely amazing and the best I’ve ever heard in a vehicle. I highly recommend the 2019 RDX Advance!
- Comfort 5.0
- Interior 5.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car