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2018 Chrysler Pacifica Hybrid consumer reviews

$39,995 starting MSRP
side view of 2018 Pacifica Hybrid Chrysler
(50 reviews)
86% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.6
  • Value 4.2
  • Exterior 4.6
  • Reliability 4.3
Explore the 2018 Chrysler Pacifica Hybrid
Shop the 2018 Chrysler Pacifica Hybrid

Smoothest Ride and Excellent Efficiency

I needed a vehicle that could move people and didn't cost me a fortune to do it. The van is very comfortable, easy to flip the second row forward to get into the third seat row. Consistently achieved 27-30 miles per gallon in the city on gas only. But most days I would only use electricity. It's amazing that this vehicle weighs more than the 25 year old E-150 it replaced.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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If you like NOT paying for gas

The only Minivan that is plug in hybrid. Exceeded my expectations , honestly a fantastic and comfortable minivan . 33 mpg in hybrid city driving . 33 miles of all electric range . I gas up maybe once every 3 months with local city driving . Recommend 50 amp level 2 charger . Will charge van in 2 hours . Love my Pacifica

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Hybrid PIM died 2 weeks after purchase

Big reliability issues. The brain of the hybrid subsystems died on a 2020 model 2 weeks after purchase. Had to tow it to the dealer

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Perfect car, but wish it was roomier

COMFY, COMFY, COMFY! The light grey with turquoise trim leather seats are absolutely beautiful. I LOVE the seat fan blowing up my back - What a Great Idea, especially here in the hot South! I bought CarTrend custom seat covers and they fit like a glove so once seated, it is truly lovely to drive/ride, and I don't worry about kids messing up seats. (Other custom seat cover companies don't get the fit right and don't have patterns for the Hybrids; I returned some.) The car does have some drawbacks, though. A 5'6" woman has difficulty getting in without bumping her head. Not great. And the driver's seat barely moves back just enough, so taller people may find it challenging to drive. I have the Platinum version with largest engine and the POWER is fantastic (although not enough for a tow package - not available). I shopped for a year to replace my big-engine 2001 GMC Savana and adore the Savana's "playroom" space and towing capabilities. I miss that, but GM no longer makes big cushy 7-passenger vans with 4 captain chairs, like mine (pity) and GM has lost so much reputation pushing too much part manufacturing/assembly out of the USA (and far too much in China). Besides, I can run to nearby stores and back in my PaciHy using nothing but electric battery - 33 miles! And gas use is quite efficient, too! Shopping for a year, I was able to decide exactly what I wanted and compared new vehicle window stickers online to find it - a mere 166 miles away - not that far for a vehicle I hope to also keep 18+ years. I do, however, fret about the day I have to replace its electric battery for $2K+ - oWell... Kids like Savana's "playroom" space, but they love the massive video screens that flip up behind the PaciHybrid's front seats. DVDs load faster than Blu-rays, but both play well, and I play my own tunes from a thumb drive while charging my phone (on the 2nd USB port - pretty fantastic). I don't care for its Navigator, though - it's too often not good at finding known destinations nor the best routes to them, so I stash my Garmin in the drawer. Further, using the Navigator means the nice big front screen is consumed with mapping; I can't simultaneously use it for radio, media tunes, movies, interior temp/fan settings, or the dozens of other apps (I don't even know how many) that I haven't even explored yet (I mean, I've only had the car 18 months... yeah, i know - long enough). But the car is complicated with all the bells and whistles. I suppose the most frustrating part is not being able to read the 614-page owner's manual on the front screen while the car is in motion. I arranged for someone else to drive on a 240-mile trip so I could do just that and learned this the hard way. I've also not been able to yet get the manual PDF file on a tablet (working on that). Some of the things you read about in the manual are things you immediately want to try and that's impossible at your desktop. My 15" 2-in-1 laptop is small, but not small enough to use comfortably in this car to peruse the manual (the car is just not that spacious). But the manual PDF file is also too detailed to view with a smartphone (you can't read the narrative and reference the tiny diagrams without losing train of thought scrolling back/forth, up/down and pinching in/out). I finally decided I'll just print the huge manual as efficiently as I can format it. Nevertheless, I am enjoying this car! I've made several out-of-state trips with family and friends, including little kids and everyone mentions how nice, comfy, and just pretty it is - and perfect for us. If you're interested, go look at one and get it demo'd for you. There are far too many cool features to mention here or in any review. Even now knowing the drawbacks, I would buy it again.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best minivan for the buck!

How can you not love the fact that it can use electricity for 30 miles or gasoline. It lacks some features I would expect from their top of the line model. Overall excellent car and the car grows on you. My kids love it!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Its as good as people say it is

I've always looked for value for my money...my current 2008 Caravan sits at about 250,000 miles and was purchased when Chrysler was in real trouble...has a lifetime powertrain warranty so my thought was to drive it into the ground yet it's still going strong. I decided to look for a Pacifica because dealers have them piling up...just wanted a good basic van like my 2008. Never considered having a hybrid model. When I started shopping I found there are many 2018 Hybrids around so my "value" streak got the best of me. Gas in Southern California will never be cheap ever again..they tax-tax-tax everything. They now have an extra tax on full electric cars at DMV! So after taking all factors into consideration away I go in my Pacifica Hybrid without ever expecting to do so...no added tax for full electric-it qualifies for the 7500.00 tax credit along with other local incentives-and in my area electricity is less than 12 cents a kilowatt at all times. I now have about 2,000 miles on it and on my 2nd tank of gas even after 2 trips over 300 miles each. The ride is great-as nice as my Chrysler 300..plenty of power....grand kids love the overhead DVD...simply worth the money. The 2008 has zero value so I kept it so I could give it to a local veteran who really needs a car. When all is said and done after incentives I'll be below $25,000 dollars in real money...still a lot of dollars but in my book more than worth it. I live in a very warm area & I believe the battery likes a warm climate better than a cold one. Its a long way from my 1st Caravan-a 1984 5 speed I bought so I could tow it 4 wheels down behind my then RV. If you aren't stuck on "stuff" or a certain color go shopping before they're all gone. You never see a review from someone who was a real value shopper for one of these but now you have.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Perfect fit for our growing family

When we started looking at new vehicles we really thought we wanted a three row SUV, and my wife was adamant that she did not want a minivan. After doing a lot of research we discovered the Chrysler Pacifica hybrid and we were intrigued but skeptical. After test driving one, we were sold. It had great safety features, super comfortable, loads of space, and great performance for an eco-friendly vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Could use interior remake

Console between front seats has not closed storage--not great for a large family. Also, cannot seem to get an answer from the dealer nor from Chrysler as to the level 2 charger that is recommended for this plug-in hybrid that came with only a level 1 charger.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 2.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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LICCARDI MOTORS. GREEN BROOK. GO SEE ANTHONY

Had a great experience shopping my Chrysler Pacifica here. I highly recommend Anthony as your sales person. He went above and beyond to answer my questions and to work with me all the way from beginning to the end. About the car, the pacific hybrid is an amazing car. The electric engine is very quiet and smooth. The info center has an very high end feel to it. My wife and I fall in love with this car the min we drove this car off the road. Highly recommended! Lastly, if you are looking for the best Chrysler Dodge dealer to go to, this is the one, no question about it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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most gas saver i ever seen

Wish could afford one but the prices are inflated so the wages are not getting any higher. The taxes are outside the wages amount. Its just affordable today.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 4.0
  • Exterior 3.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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