2013 Ford Escape consumer reviews

I bought my vehicle last month and so far have enjoyed owning it. I feel it rides smooth, fits my needs and is enjoyable to be in. However I think most people want to know the hidden things about a car that aren't apparent on the lot that pop up later, as we all have different views of personal fit. A few of the issues I have discovered since owning it: 1) The voice recognition software is worthless. Truly. Ford should be embarrassed by the low quality of this feature. Most reviews online also say the user interface of the media system is needlessly confusing. Those reviews are correct. It could have been built far simpler. 2) There is no storage compartment in the vehicle. For example, in my previous Subaru when you lifted the rear flooring to expose the spare, there was extra space to store jumper cables, a spare gas can, etc. This vehicle has no extra storage space, and I have to put these items in a container in the back which then takes up half of the rear. 3) Here's the biggie. The antena is mounted in the middle of the rear of the vehicle, right inline with the roof rack. The antena is flexible for when you want to put something on the roof rack and not break it, like say a kayak, SUP, surf board, etc. However if anything comes into contact with it at all, THE ENTIRE MEDIA SYSTEM IN THE VEHICLE STOPS WORKING!!! There is no avoiding it. See #1 for the poor quality of it to start. Once you notice this design flaw it is so obvious how bad it is. 4) My car sticker showed 24/32. Having driven an exact mix of city and highway, the mileage I currently am showing per mile with 2500 miles on it is 26.5. Less overall than what it should be.

ITS VERY BAD IN THE SNOW, THE HEATER DOES NOT WORK WELL, THE GAS MILES STINKS ONLY 24 ON HIGHWAY, NOT MUCH ROOM IN THE FRONT AND BACK, I ALWAYS HAVE FORD ESCAPE SINCE 2001, THE NEWER ONES STINK I NEVER EVER BUY ONE AGAIN , AFTER THE WINTER GOING TO TRADE IT IN

This was great my first 2 years driving it...besides all the recalls. It's hard finding the time to drop off your car when it's over an hour away to the closest Ford dealership. Now in my 3rd year driving it I have had tons of issues. The major issue is that it has died tons of times this winter. We also have a 2010 Escape that is started with a key and haven't had a single starting issue with that one. My car has been completely unreliable this winter. The push button seems to be a big downfall for winter starting. My car has also said No key detected a few times which meant I was unable to drive my car again. I have had a lot of trouble with the Bluetooth music connection in my third year having it. Didn't have issues before. My screen inside my car shuts off by itself all the time. It also freezes and won't do anything. My USB charger works sometimes not always. I took my car in yesterday to take care of an engine recall and they said that would take care of my starting issues....this morning it won't start so I will need to take it in again. I will be looking to trade in this car ASAP.

This vehicle is amazing. It rides really smooth and the turbo on the ecobooat has plenty of power. I am not the type that cares so much about looks, but it is more modernized than most of the vehicles on the market for this class of vehicle. The only problem I have with the car is I am a fairly tall an and it would be nice to have adjustable pedals. But other than that it is a really nice car. I see a lot of people complaining about gas mileage but the mileage is good for its class of vehicle. Your not going to get 40 mpg from an SUV. It gets a lot better mileage than our other SUV so I can't complain. I would definitely recommend this vehicle to anyone.

I bought my 2013 Ford Escape SEL Ecoboost 4WD two weeks ago and I can not say enough how much I love it! The heated seats are a god sent with how cold it has been, I love that they have 5 settings. The heat works great as well! I love the way the Escape drives, very smooth. It handles excellently in the snow, I have had no problems due to the Intelligent 4WD. The touch screen is wonderful, I can use the Bluetooth, navigation, change the climate from it, the whole 9 yards. I am getting used to the foot activated lift gate, but my boyfriend has no problem with it. On my Escape I have the Automatic start along with the push button start. The Escape was the only car I was looking at due to my boyfriend telling me how much he loved his Ford F150. I used to drive a 1997 Nissan Pathfinder so I know how bad a car can get and getting this Escape, it is like paradise!! I would recommend this car to anyone who asks, I could not be happier with it. I always offer to drive now as well due to getting 27 MPG in the city (I live in a farming county so not really city) and over 30 on the highway!

My car was on its way out so I started researching cars and SUVs (I wasn?t sure what I wanted at first). I wanted to make sure that my next car/SUV was going to very reliable, safe and last me for a very long time. I didn?t take this decision lightly. I could not even tell you how many dealerships I visited during this time. I test drove a lot of cars and SUVS (not just Ford). Out of all the dealerships I went to, I had such a great car-buying experience with Wayside Ford in Marlboro, MA. I did not feel pressured and they were very patient with me (unlike many of the other dealerships). They were friendly and knowledgeable. I was very impressed that they were able to answer all of the questions that I threw at them without having to ask someone else. I was also greeted by the manager, Silvio Ruisi, very shortly after I arrived (usually you only meet the manager when you are discussing the price of the vehicle). My final decision was on a 2013 Ford Escape Titanium. It is so much fun to drive. I went from a sedan to an SUV and was concerned with how I would feel in a taller vehicle. The Escape does not sit too high and I felt very comfortable. The handling is amazing. When I take a sharp turn, I do not feel like I am hanging onto the road with only two wheels. The vehicle itself is beautifully designed and very sporty. The interior of this SUV is stunning and caught my eye immediately. Everything is designed to make it easier for the driver. There are so many different ways of doing things. For example, I can change the radio channel from the steering wheel, the touch screen or using the manual buttons. The cargo space was a blessing during the Christmas season. I have some amazing options (keyless entry, push button start, voice commands, back-up camera, remote starter, panoramic roof, heated seats, etc.). It even has ambient lighting in several different colors. Once I decided I wanted to purchase the 2013 Ford Escape Titanium (only 21,000 miles), I met with Silvio Ruisi, the Manager, and Steve Piro, the car salesman, to have a final discussion of the sale. We worked out a reasonable price. However, I was concerned with having a car payment again since I haven?t had one for years. Silvio Ruisi had me meet with David Marcoux, the Finance Manager. He went over all of my payment options and we chose the best one for me. I voiced my concerns that the original warranty would end in 16,500 more miles. He went over the extended warranty options. We worked the extended warranty into my loan and I am now covered up to 75,000 miles! My monthly payments are very reasonable. Although it stinks to have a car payment again, it?s great to know that I am covered if anything arises (I will not have to dish out a $1,000 here or there like I did for my old car). After the financial aspect of the car process was over. Steve Piro, the car salesman, showed me how to work everything in the Escape. This was a little bit of a learning process for me because I have been driving an older car for so long, all of these features were very new to me. He was very patient and showed me how to do voice command, radio, navigation, syncing my phone, utilizing the back-up camera, etc. I felt like I had a Ford Escape lesson before I left that day. Silvio Ruisi, the Manager, checked in with me again before I left to make sure I felt comfortable with using all the functions of the Escape and wanted to make sure I was happy with the process. I was truly impressed with the customer service I received at this dealership. As you can tell, I actually kept their business cards. If you are in the market for purchasing a new vehicle, I would highly recommend purchasing at Wayside Ford in Marlboro, MA. The employees are well trained, friendly and give off a casual atmosphere feel where you do not feel pressured and can take your time making an informed decision. As for vehicles, I?m sure you can guess I am a fan of the Ford Escape. I absolutely love it!!!

Great car good experience fun to drive fits lots of stuff with good handling and mileage. Would receommend. Love this car!

I have been looking for a new car for several months. I was leaning toward the Escape because I loved the body style and features. I purchased my car in October, and have absolutly fallen in love with it! I keep finding more things about it I like, and I am so comfortable in it. The seats cradle you and keep your warm and revitalized on long trips. I averaged 28.6 miles with it on a trip that was part freeway, and part city. Its peppy, solid, and a joy to drive. There is a little bit of road noise, but not bad and only on rough roads. I had read reviews about people having trouble with the MyFordTouch, but have found no issue. As long as I speak clear without a lot of other talking in the car, she understands me and does what I ask. I have read the quick guide a couple of times and found it no harder then my iphone. Great car and sharp to look at too!

My wife and I love this SUV. It's sporty with great power. We get 26-32 mpg with the 1.6 turbo. Stereo sounds great with all nine speakers. It handles like it's on rails. It has quite a few options on it and no problems at all with nearly 25,000 miles now. I think it has great room inside. It beats all other makes of this type because of the price. You can't get more for the price of an Escape in any other sport SUV. Plenty of cargo space. The In sync system works great. No complaints and would highly recommend this vehicle to others. Ford got it right on this one.

I bought this mainly for long distance travel in hauling my daughter's dorm stuff back and forth. It has not disappointed. Very comfortable for long trips. Really makes for a pleasant drive. Handles great loaded down on mountain curves. Once drove it over 16 hours in one highway stretch nonstop and was a comfortable drive. Gas mileage in town is disappointing. With a tail wind on the highway I can get up to 31 mpg, but that is the exception - more in the 26-28 mpg highway range. Also, air conditioning takes awhile to cool the vehicle and does not seem too powerful. Overall, have been very satisfied.