2013 Ford Escape consumer reviews

I purchased this vehicle after owning Nissans for the past few years; figured it was time to try an American car, and had seen positive reviews for the revamped 2013 Escape. My purchase experience was terrible, but that's another post. Since the end of October, I have had my SE in for service 3 times: front passenger window gets stuck in down position when it is cold; Sirius radio "skips"; and the ventilation favors the front defrost, no matter what position the knob is in. FINALLY today I heard that there is a problem that has been identified by the engineers with the window and they are working on a fix. I have given up on the other things, since I do not plan to keep this car any longer than it takes to address the window problem. Additional complaints: poor gas mileage (21.5 thus far after 6k miles) and frequent fill-ups; ridiculous placement of the temperature controls behind the shifter; and for $30k, I am amazed that there is no power driver seat, no power up on the driver window. No power anything. About the only positives I have are the panoramic sunroof and the color (Frosted Glass).

The only complaint I have about this vehicle is that the Gasoline fill site is on the right side of the vehicle. The Ford engineers who decided on this must be planning to sell a lot of these vehicles in England . I chose this vehicle because of the combination of towing capacity combined with respectable mileage when not towing. I do feel that the price when fully equiped is a little on the high side but I guess that It could be rebaged "Lincoln" without raising too many eyebrows.

om a 2200 mile round trip couldn't average better than 23.5 mpg with the 2.0L awd.. constatntly stopping for fuel. no room in front for anything but 2 cups - no place for change or phone. sync functions to distractive for driver to use. BT function constantly cutting out with i-pod. poor visibility out rear window with rear seats up. blind spots out sides even with multi-surface outside mirrors. drove same trip in jeep grand cherokee ltd with v6 and got better mileage(26.7), fewer fuel stops, more interior room, better electronic interface, better rear visibility

The new Escape is attractive, comfortable, and has great interior design. It is good on gas and handles well.

Purschased new in August and with 7500 miles on it the fuel mileage has never been above 19 city and highway average. We just returned from a 2,100 mile trip to Florida and the highway mileage was 22.8!! Due to the very small tank you have to fill up way too often compared to out vehicles. Sucks having to stop all the time on a trip for gas. There is a scary over acceleration by the engine after making a corner. As you give it the gas the engine will surge and if you don't have the steering wheel gripped you could lose control. It is not the smooth power that we are used to and I feel this should be looked into by Ford. Very limited storage around the console and dash area. Air Condition vents don't allow you to direct air to lower area of cabin. On trips this is a real negativ. Very difficult to see out of vehicle when you back up. Noisy road noise in cabin unless on perfectly smooth streets or highways. That means that it is noisy pretty much all the time in our area. Really disappointed overall especially after this long trip.

Put over 3000 miles on this car, about half highway. Best I could get is 23 mpg highway( 200 mile trip at 65 cruise control on Ohio turnpike)and that was done manually. mpg meter read 21.Been to Ford Maint. twice. stated that software problem. Still not fixed. Called ford dealer on this, was told that they don't claim that it gets over 30 highway, the EPA does. Could never put in more than 12.5 gallons of fuel into a so called 15 gallon tank. Blue tooth and radio go off and on when it feels like it. Have front wheel drive only, did not go well in 2 inches of snow. Put good tires on front. Still made no difference on the next small snow fall, I plowed driveway and still had trouble getting out. Not what I expected in gas mileage, should of kept my 2007 escape. Much better car. Don't like this one at all. Traded it in and took the loss on it.

I bought a new 2013 Ford Escape on 2/1/13 and it broke down 2/27/13. My daughter and I were stranded in a dark parking lot because the car didn't start. Roadside assistant had to come give me a jump. I also broke down the next day with my daughter trying to go to work. This time we were toed to the Ford dealer. I can't believe my new car broke down twice. I got the new car for reliability. So much for that. First I was told it was the battery and it would take 45 min to replace and my daughter and I waited at the dealership for 2hrs before they said they would have to check my car further. I was given a loaner, but my car is still in the shop. It's been almost 3 weeks. This is so crazy and I am so frustrated. I'm paying for a new car that doesn't work. I don't want that car and requested a replacement but Ford denied my request. I now have to start a lemon law investigation. I've been a Ford customer for 16 yrs. I don't know what they are doing this year. This is the worse car buying experience I have ever had.

I bought the new escape SEL with all the trimmings in OCT. Within the first 4 months, the car was in the shop 3 times totalling one month with 3 seperate rental cars. The problem is the SYNC system. It seems to reboot multiple times within a short period of time. The phone/ipod,etc fails to connect frequently, etc. Ford was kind enought to send me one month's payment back since they had my car one month. I have been promised a warranty extension for over a month yet and it still is not in place. Due this issue I have looked into the lemon law as Ford doesn't seem to stand behind this product. I try to buy American made products but this is not a good example of how a consumer who is paying tens of thousands of dollars should be treated.

When looking for a new SUV I always check front leg room The Escape has more than enough...than I checked other features, vision package sold me. Than the 4cly 2.0 Eco boost a real plus....Can't beat it, great price, great handling fun to drive,

I've owned nothing but Japanese coupes, sedans and wagons (Subaru, Toyota, Honda/Acura, Mazda) since I started driving 27 years ago. Having recently found myself in need of a vehicle with a higher hip-point and decent cargo capacity, I was resigned to the fact that a compact CUV made the most sense. Coming from more performance-oriented models, I had faint hope of finding something practical yet still rewarding to drive. After trying the CX-5 2.5, the new RAV4, the CR-V, Equinox and the Forester and not being sufficiently impressed with any of them to make a purchase (although the Mazda was the best of those), I decided to try the Escape for the sake of comparison. Needless to say, I was impressed. I bought a SE AWD 2.0 model with the power rear liftgate as the single option. This is the absolute FIRST new car I've purchased - a total of eight so far - that hasn't required a single trip back to the dealer for an adjustment or correction of some sort. The ride/handling balance is excellent and the cabin is library-quiet. I appreciate the high threshold required to activate ECS and TCS. The engine is a gem with grin-inducing midrange power, and, at 1700 miles, is just starting to deliver expected fuel economy (~24 MPG in a 85%/15% city/highway split). The steering and brakes feel somewhat robotic/digital compared to our Miata (what doesn't?), but response is immediate and consistent. Despite other's complaints about roughness and slow response from the twin-clutch transmission, I find it to be willing, smooth and quick-witted. Interior materials, fit and finish is the best in class, even if the CX-5 has a cleaner, less "busy" design which I prefer. Great stock headlights. Also, SYNC is well-integrated and works as advertised. (I specifically chose the SE model over the SEL to avoid the 18" wheels and MyFordTouch nonsense). The Escape is roomy enough to allow four adults to travel rapidly in comfort (reclining rear seats help here), but not so large that it feels truck-like or cumbersome on twisting Adirondack roads. It's great but not perfect: despite having long-haul comfortable seats for myself and wife (who has a herniated disk in her lumbar spine), a power cloth sport seat option with additional thigh bolstering would be appreciated. The defroster has to work hard to keep the windows clear. Rear visibility is somewhat compromised by the sweeping bodyline/D-pillar. Overall, it's a highly-competent and sophisticated vehicle that I did not expect to enjoy. Thus far, my wife and I are very pleased with our decision and have surprised more than a few of our friends and family when they discover we're driving a Ford. Time will tell if the Escape is able to meet our expectations of reliability. Here's hoping.