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2014 Jeep Cherokee consumer reviews

$22,995–$24,995 MSRP range
side view of 2014 Cherokee Jeep
(320 reviews)
74% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.5
  • Performance 4.0
  • Value 4.0
  • Exterior 4.5
  • Reliability 3.8
Explore the 2014 Jeep Cherokee
Shop the 2014 Jeep Cherokee

Great suv

Great car loaded with options. Uconnect is awesome. Handles well and the interior is very comfortable. Highly recommended the Jeep Cherokee Limited. Awesome to drive!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Fun to drive

Lots of room in the front. Not as much in the back seat but rarely used except for the dog. Back cargo area is wonderful. Lots of space. 9 speed transmission and 6 cyl. gives lots of power. 4 wheel drive is great in the snow.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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I Take care of it and it, and it takes care of me!

I have driven this Jeep 88000+ miles so far. Only major expense, just last week?a new battery, after 5 years. Keep up scheduled maintenance to ensure many more miles!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Avoid the 2014 Cherokee TH

Transmission replaced twice, half shafts replaced, drive shaft replaced, struts replaced twice and needs a third set, early tire wear, front end rebuilt 3 times, 9 recalls, 7 firmware updates and I?m still having suspension problems with less than 70,000 miles.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Biggest car mistake ever

Didnt find out until 12 hours after delivery when we drove back from celebration dinner after dark how dangerous the flashy high tech touchscreen is. Forget texting and driving, these things are scary accidents waiting to happen and i am a techy! Dealer was no help, just lowballed me on a trade in offer. Looks big on the outside, but its small on the inside. Acceleration from dead stop is sluggish to pickup, then it catches up when you r 1/3 thru the pedal and tires squeal as i jump to regain control, hit the gravel several times. Controls badly positioned. Front passenger has accidentally bumped gearshift into neutral doing 70 on the highway and accidentally engaged the parking brake reaching for a candy wrapper doing 60. There's more, but you get the idea. Working on a trade as fast as i can.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Transporting family
  • Does not recommend this car
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good looking car but left NOT RELIABLE!

This a good looking car but has left me Stranded about 5 times. Suddenly stopped in the freeway, luckily, I was next to shoulder. It stopped after 2 hour drive when going out of town for a relative's Funeral. We missed the funeral it caused me double hotel fees. The service department a sales person and financial Manager worked very hard in trying to get transportation and get car driveable . These Jeep's quality is terrible.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Meets every need I have in a vehicle

Most versatile vehicle I have ever owned. From the luggage racks, towing package, to the seats that lie flat, I can haul everything necessary without driving a pickup truck. I love it!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Really like this Jeep

Mine is fully equipped, heated everything. Rides great. Love the panoramic sunroof. The 4wd system works well. Great gas mileage for a v6 SUV. Just a SUV for the money.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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More than I expected to get when I bought it.

I loved owning this car. I really enjoyed the quiet road noise, the surprisingly powerful V6, the admirable mpg (34.4 on a 1,600 mile trip 2 years ago!), the reliability, the variety of features (back up cam, automatic rear lift gate, auto start, easy cell phone integration, and the feel of the leather steering wheel.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Trailhawk; the Go-Anywhere car

This is the car for folks who like to know that they can get in the car and go just about anywhere they want, in all kinds of weather. Subaru has a nice AWD system and has been resting on their laurels for decades; This Jeep is head and shoulders above any Subaru in off-road capability and all-around versatility. Some folks have complained about the multi-speed tranny in the Cherokee, and yes; it can sometimes lag in downshifts or be a bit clunky in low-speed downshifts... Let me explain: ANY multi-speed automatic transmission from any manufacturer can subject the driver to these issues. The nine-speed in this Jeep is strong, but the problem is due to computer coding and not a reliability concern. Because these multi-speed trannys require split-second shift logic and input from a ton of sensors, the code and processors sometimes lag for a second before the powertrain module decides what to do. This is a condition that is able to be addressed by code upgrades, and many Jeeps have had code fixes that eliminate or substantially reduce shifting stupidity. Another thing to understand is that the problem usually goes away when using "Sport" mode or (in the case of the Trailhawks) when off-roading in 4WD mode. Despite the code gremlins with the nine-speed; this is one heck of a tough, cool-looking and reliable Jeep, and you owe it to yourself to do like I did and go drive one and decide for yourself if its right for your needs.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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