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2020 Jeep Grand Cherokee consumer reviews

$32,150–$34,450 MSRP range
side view of 2020 Grand Cherokee Jeep
(153 reviews)
98% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Jeep Grand Cherokee
Shop the 2020 Jeep Grand Cherokee

Grand Cherokee is like a Cadillac .

Excellent vehicle, great smooth ride and love the Uconnect so I can start Jeep from store in the winter.., it has big windows to see everything.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love my new Car

Love my new Jeep. Can't wait to take if off-road. Bought it in Carlsbad CA dealership. Manny, their internet sales manager was terrific to work with.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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The Jeep Grand Cherokee

So far it is everything that I hoped it would be. It handles well and looks great to every one. I would buy this car again!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great looking and performing SUV.

I upgraded from a Cherokee as I am very tall. Superior interior room and top notch displays and systems. Drives beautifully 😍. Could not be more pleased.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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This is my 3rd Jeep -- happy repeat customer

This is my 3rd Jeep Grand Cherokee. And hopefully NOT my last one. I love my Jeeps for their dependability, their comfort, their features, their flexibility for different needs (comfy for passengers, great towing vehicle, perfect "pet-mobile"). Love everything about them!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Fiancee is very happy

This was a gift and she could not be happier with her new Jeep. It was her dream car and the dealership made it an easy process. The Jeep exceeds all expectations.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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So far it’s what we wanted

So far it’s meets our needs it a nice ride with a lot of leg room. So far the gas mileage is not what experted.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great SUV

Great car, Jeep owner for more than 36 years. I want the Grand Wagoneer to come back. Must have wood sides though! No more to say

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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I reached my he “Summit” in my 2020 Jeep GC Summit

This is my 4th Jeep GC Summit!! Love them all for everything offered at this price point- luxury, safety, ruggedness, amenities!! I feel connected to this feel as it seems to anticipate your driving needs. My favorite vehicle owned. Keeps have their issues but nothing offers all the a Jeep does!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Enjoying every moment that we’re in it

It’s very comfortable, plenty of leg room. I love the adjustable seat on the passenger side, and am still trying to get used to all of the electronics. We’re very happy so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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